Encoding Locks Up

john-x wrote on 4/27/2025, 7:40 AM

I dunno what's going on but since last night & this morning, I can't get an encoding to MP4 done (added another video track). It just locks up w/(x) minutes left, usually 10 or less. I've tried deleting temp files and logged on using another Windows acct in case the profile is corrupt. It's 2023 MS Suite.

MSI GF66: 16GB RAM, 2TB SSD (1TB x2), Nvidia 3060, Intel UHD, Win10 build 19045, Movie Studio 2023 Suite

Asus FX505GT: i5-9300H, 24GB RAM, 500GB SSD, 1TB SSD, Nvidia GTX 1650, Intel UHD 630
Win10 build 19044, Movie Studio 2023 basic

Comments

emmrecs wrote on 4/27/2025, 8:49 AM

@john-x

I assume you are using the first of the two computers shown in your signature. What CPU does it have?

If the lock-up keeps occurring at the same or a very similar point in the export, this would suggest there is a problem with something (video, or audio, or transition, or effect) at that point on the timeline. If you try removing everything at that point (and then closing the gap) does the export proceed "normally"? If so, you need to very carefully examine what you have removed and try replacing it, bit by bit, trying the export again until it fails again. You will then have a very strong indication of what is causing the problem. You can then decide whether the particular section is vital to your export!

OTOH, you say you (added another video track). Can you explain a little more about this, please? Is it this addition which is causing the failure? Is its format substantially different to other video tracks in your project? (The free MediaInfo utility will give you this data. There is a tutorial here if you are unsure about how to do this. Please give us the data from this additional video AND one that was already on the timeline.)

Also, mp4 is a "container" format; it can include a variety of audio and video codecs so please show us a screenshot of your Export screen.

Fundamentally, the more information you can give us the more likely we are to be able to help you.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

john-x wrote on 4/27/2025, 9:08 AM

it's a i7-11800H 11th gen, 2.3ghz. I've also tried letting it encode on the primary monitor (there's 3) as MS has had issues in the past if it's on the 2nd LCD (my largest, widest LCD) and the PC goes into screen lock, MS crashes.

Last changed by john-x on 4/27/2025, 9:10 AM, changed a total of 1 times.

MSI GF66: 16GB RAM, 2TB SSD (1TB x2), Nvidia 3060, Intel UHD, Win10 build 19045, Movie Studio 2023 Suite

Asus FX505GT: i5-9300H, 24GB RAM, 500GB SSD, 1TB SSD, Nvidia GTX 1650, Intel UHD 630
Win10 build 19044, Movie Studio 2023 basic

john-x wrote on 4/27/2025, 9:14 AM

update: tried it on son's PC, he's got MS2025 Suite. the encoding also locked up... so there's something about the project that MS doesn't like.....

MSI GF66: 16GB RAM, 2TB SSD (1TB x2), Nvidia 3060, Intel UHD, Win10 build 19045, Movie Studio 2023 Suite

Asus FX505GT: i5-9300H, 24GB RAM, 500GB SSD, 1TB SSD, Nvidia GTX 1650, Intel UHD 630
Win10 build 19044, Movie Studio 2023 basic

emmrecs wrote on 4/27/2025, 10:02 AM

@john-x

there's something about the project that MS doesn't like.....

I agree, so try the steps I suggested earlier, i.e., remove everything which is on the timeline at the approximate time-point where the export fails. And also give us the MediaInfo data about one file that "works" and one that "doesn't"!

What setting do you have in Program Settings (shortcut Y)>Device options for ​​​​​​Import, Processing and Export? Have you tried changing the options there ?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

john-x wrote on 4/27/2025, 2:16 PM

the extra video I inserted is a guitar metronome, in which only a section of the video was used (majority of it is outside the viewable screen).

Anyhow, it's resolved. I went back 2 revisions and did the same updates and it worked this time. I dunno what went wrong but I always save & rename when making major changes. in this case, it saved me, LOL.

 

MSI GF66: 16GB RAM, 2TB SSD (1TB x2), Nvidia 3060, Intel UHD, Win10 build 19045, Movie Studio 2023 Suite

Asus FX505GT: i5-9300H, 24GB RAM, 500GB SSD, 1TB SSD, Nvidia GTX 1650, Intel UHD 630
Win10 build 19044, Movie Studio 2023 basic

john-x wrote on 4/27/2025, 2:20 PM

@john-x

there's something about the project that MS doesn't like.....

I agree, so try the steps I suggested earlier, i.e., remove everything which is on the timeline at the approximate time-point where the export fails. And also give us the MediaInfo data about one file that "works" and one that "doesn't"!

What setting do you have in Program Settings (shortcut Y)>Device options for ​​​​​​Import, Processing and Export? Have you tried changing the options there ?

Jeff

but to answer this, the guitar metronome extends the majority of the video, from 1st 3 seconds to last 5 seconds.

MSI GF66: 16GB RAM, 2TB SSD (1TB x2), Nvidia 3060, Intel UHD, Win10 build 19045, Movie Studio 2023 Suite

Asus FX505GT: i5-9300H, 24GB RAM, 500GB SSD, 1TB SSD, Nvidia GTX 1650, Intel UHD 630
Win10 build 19044, Movie Studio 2023 basic