I purchased this software but when I try to save it says I need to telephone someone to enable MPEG4. Can't find a telephone number though!
Hi and welcome to the forum.
. . . . I try to save it says I need to telephone someone to enable MPEG4 . . . .
Any activation of codecs required is normally done online from within the program - is the computer connected to the Internet?
What is the full name and version number of the software as found under Help, About?
Can you post a screenshot of the dialog box showing the message.
John EB
Forum Moderator
Is there anyway to capture VHS direct to MP4 or AVI? I have tried various settings and I found only way to capture to MPEG-2 (.mpg) or to .mxv ?
MPEG-2 is antique file format.
Hi
Please do not 'hijack' another users topic about which your question has nothing to do with the OPs issue.
For future posts and if you want to continue discussing this issue please create a new topic.
To answer your question - the recording formats you have found are the ones that are supported by the program. Once captured you can export the capture to MP4 (h.264) or one of the supported export formats.
More information on this can be found in the manual available under Help in the program.
HTH
John EB
Forum Moderator