EDM edition MM 2020

Vladislav-Lupu wrote on 9/20/2020, 2:43 PM

Hello I'm having a problems with the EDM product key I recently got a new EDM key but I can't activate in in my account.I'm using windows 10, the problem appears when I enter the serial number in the MM program I currently have 2 of EDM keys and 1 is unredeemed.when I press the activation button it says that I own already the serial but when you check the key stats It's unredeemed and it won't lets me pick the 3 loops,1 intrument.Need help with this please

Comments

SP. wrote on 9/20/2020, 5:36 PM

If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments.

The only possibility is to register the different serials under different user accounts but then you can only use the free instruments with this specific account. The soundpools are usable for every user account since the are only audio files.

Graham-Hawker wrote on 9/21/2020, 5:57 AM

If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments.

Are you sure? We are constantly told that Music maker is free and when you buy an edition you buying the instruments, loops and other stuff that come with that edition and for most of these you are free to choose what you want. Of course if thing like the EDM edition comes with certain loops then you won't get different loops so buying more than one of these editions is pointless unless it's really cheap.

SP. wrote on 9/21/2020, 6:30 AM

Yes, I tried it. If one specific edition is registered then a registration of the same edition just shows the text box "You already own this content". No more shop vouchers are added to the user account.

Vladislav-Lupu wrote on 9/21/2020, 6:36 AM

If you have multiple licences of the same edition you just get the free loops and instrument once and you cannot register multiple serials to the same account to get multiple free loops and instruments.

Are you sure? We are constantly told that Music maker is free and when you buy an edition you buying the instruments, loops and other stuff that come with that edition and for most of these you are free to choose what you want. Of course if thing like the EDM edition comes with certain loops then you won't get different loops so buying more than one of these editions is pointless unless it's really cheap.

The thing is that I have the product in my account but it’s still won’t me pick the loops and 1instrument.I bought it for the loops and 1 instrument and now I can’t even use it (EDM edition has its own loops this is why I want it) .

SP. wrote on 9/21/2020, 8:34 AM

Probably because you already picked up the loops and the instrument on September 10th.

Vladislav-Lupu wrote on 9/21/2020, 9:09 AM

Probably because you already picked up the loops and the instrument on September 10th.

Yes I picked the 3 loops and 1 intrument on 10th for the first product but that’s different serial product which should allow me to choose 3 more loops and 1 instrument.I currently have the first product benefits even if I have 2 different products and one Is marked as unredeemed.

SP. wrote on 9/21/2020, 9:59 AM

As I stated you have to create a different user account for this to work. Magix doesn't give you 3 more loops and 1 more instrument for the same edition you already registered in the past. It will just show the window with the message "You already own this content."

Vladislav-Lupu wrote on 9/21/2020, 10:13 AM

I know but I need all of the instruments on one account because I can’t combine them from 2 different accounts.Are there any methods to transfer them?

SP. wrote on 9/21/2020, 10:23 AM

No, sadly not. I think Magix is doing this to prevent people from buying 10 editions on Humble Bundle for $1 each and getting 10 instruments.

Vladislav-Lupu wrote on 9/21/2020, 12:29 PM

No, sadly not. I think Magix is doing this to prevent people from buying 10 editions on Humble Bundle for $1 each and getting 10 instruments.

I Guess I just wasted my money.The question is how should I use it on a different account when I have it already registered? and I can’t even use it.

SP. wrote on 9/21/2020, 2:06 PM

You have to contact sales support at infoservice@magix.net and ask them to remove the licence from your account and get your money back or ask them to transfer it to another account you already created. Then you can get a least the extra soundpools.