Comments

SP. wrote on 2/4/2021, 4:32 PM

@Valentin-Tishev The coupons only work in version 2020. Please check if you installed this version. The coupons will not work in version 2021.

johnebaker wrote on 2/5/2021, 8:04 AM

@Valentin-Tishev

Hi

Depending on how long ago you purchased the Humble Bundle deal, the credits may have expired, you can check following this Tutorial on redeeming Credits, although this was done with MMM 2021 is should be the same for MMM 2020 (all editions).

HTH

john EB
Forum Moderator

Last changed by johnebaker on 2/5/2021, 8:05 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Valentin-Tishev wrote on 2/5/2021, 2:34 PM

Hello,

Thanks for the responses.

I do have the 2020 edition. I did not receive any coupons with the activation of EDM edition. And I don't see any credits available in the application that can be redeemed.

@johnebaker I don't see a screen as in the tutorial and the redeem credit page is showing me text field for serial number or coupon. Where the serial is already activated and coupons I don't have. Actually I do have one coupon 10 EUR from registering to newsletter but even that one is not workling.

Regards.

SP. wrote on 2/5/2021, 2:42 PM

@Valentin-Tishev You said you just installed it, so it is likely you just downloaded it from Magix' website? Please check in the Help menu that you are not on version 29. You need to be on version 28.

I believe the 10€ newsletter coupon is just for other Magix software and not for Soundpools.

Valentin-Tishev wrote on 2/7/2021, 11:21 AM

@SP. Thanks for the hint. I did just installed but also immediately update as suggested by the app. How could I know? Installing the original setup showed the available purchase credits at the bottom right corner while store is selected.

johnebaker wrote on 2/7/2021, 12:03 PM

@Valentin-Tishev

. . . .I did just installed but also immediately update as suggested by the app. How could I know? . . .

When you see this message:

and click Changes in this patch

If you re-install 2020 again, it will pop up on every start of the program with the message, however ignore it and continue to use the program.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.