Comments

SP. wrote on 3/19/2021, 5:31 PM

@Jason-Smith What are your hardware specifications? Does your computer meet the minimum requirements for running Music Maker ?

Jason-Smith wrote on 3/19/2021, 5:37 PM

Jason-Smith wrote on 3/19/2021, 5:37 PM

These are my system settings.

 

Jason-Smith wrote on 3/19/2021, 5:39 PM

intel core i7 3.6 gigaherz windows 10

SP. wrote on 3/19/2021, 5:50 PM

@Jason-Smith 

Thanks.

Are you running other software at the same time when you start up Music Maker? This can cause also cause problems.

Jason-Smith wrote on 3/19/2021, 5:51 PM

Just google chrome, my internet connection is almost 500 mbps.

Jason-Smith wrote on 3/19/2021, 5:55 PM

Now I got a new problem, I accidently signed out while it was initializing, I had to restart the initialization

SP. wrote on 3/19/2021, 6:12 PM

@Jason-Smith I would try to disable your firewall/Windows Defender temporarily and then starting Music Maker as administrator (right click on the program icon). Does this help?

Jason-Smith wrote on 3/19/2021, 10:39 PM

Now it won't let me activate my software, though I paid for it and downloaded it.

Jason-Smith wrote on 3/19/2021, 10:39 PM

I bought the Disc bundle for back up, hopefully this resolves the issues.

SP. wrote on 3/20/2021, 5:27 AM

@Jason-Smith Where did you buy the software initially? From the shop on Magix.com or a third party seller? What was the error message you've got when it didn't activate?

Jason-Smith wrote on 3/20/2021, 10:02 AM

No error message it just wouldnt activate, and it kept initializing. I bought it from the magix shop.

bobk wrote on 3/21/2021, 7:35 PM

Having the same issue - purchased directly from Magix - if software cannot be activated - what good is it? Sorry, disable Windows defender, or right click, open as administrator - why doesn't it just work

bobk wrote on 3/21/2021, 7:53 PM

right click, run as administrator, and it seemed to work. Still not sure, but I am the software, and listening to the sample projects.