Comments

alan-levine wrote on 12/12/2021, 6:53 AM

i cant download the version i purchased PREMIUM

browj2 wrote on 12/12/2021, 10:00 AM

@alan-levine

Hi,

EDIT: I just noticed that you already have a thread about this. Please do not post duplicate messages. Also, you gave more info in the other message.

A moderator should lock this thread.

John CB

Last changed by browj2 on 12/12/2021, 10:09 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

alan-levine wrote on 12/12/2021, 10:11 AM

i got serial no. for upgrade i bought my version from ashampoo but i bought the upgrade direct from magix

alan-levine wrote on 12/12/2021, 10:14 AM

thank you very much for your help

browj2 wrote on 12/12/2021, 10:20 AM

@alan-levine

i got serial no. for upgrade i bought my version from ashampoo but i bought the upgrade direct from magix

That is pertinent information that you should have included, given your other post.

Here is what I wrote:

Did you receive an email with the serial number for Premium (I presume 2022 since you didn't say)? If not, check your spam.

There is no "download" for Premium. It is not a program; it unlocks features and presets in the program Music Maker 2022 and gives you credits for some instruments and Soundpools. The program is Music Maker 2022 and it's free. You need to install it first, either by getting the free version or by using the link to the installer in the email (it installs Music Maker - the free version). Once you have MM2022 installed, then you activate Premium by logging in (Join) on the start up screen, then by putting your serial number in the appropriate box. Then, some stuff will automatically download and install, the rest is under Downloads tab where you will have to download and install everything.

Edit: If you have already installed Music Maker 2022, you don't need to install it again. The version number that you see in the startup screen should be 30.0.3.39.

John CB

Last changed by browj2 on 12/12/2021, 10:25 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

alan-levine wrote on 12/12/2021, 10:40 AM

i didnt get a voucher code

Graham-Hawker wrote on 12/12/2021, 11:46 AM

Ashampoo should have provided some instructions what to do once you purchased a program. I assume they would send some sort of order confirmation where I would expect to find instructions and perhaps a redeem code. This is what has happened when I've bought Magix stuff from other suppliers. If not I think you need to ask Ashampoo and of course check your spam folder.

This person received the code from Ashampoo:

https://www.magix.info/us/forum/activate-music-magix-music-64-bit-with-license-from-ashampoo--1287707/