Comments

emmrecs wrote on 5/5/2020, 4:01 AM

@edward-ruiz

Welcome to the Magix forums.

MP3 Maker Deluxe MX is a very old version! With the changes Microsoft made to the operating system between Windows 7 and Windows 10 I think it is hardly surprising that it doesn't work anymore.

Have you tried running the Compatibility Mode Troubleshooter to check whether this will allow it to run?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 5/5/2020, 4:02 AM

@edward-ruiz

Hi and welcome to the forum

Without knowing the version number of the program it is difficult to advise, however it is most likely that the version you have is too old and is not compatible with Windows 10 - you may need to update to a Windows 10 compatible version.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

edward-ruiz wrote on 5/6/2020, 3:08 PM

Hello thank you for ur response. So i figure that it was too old for win 10. so i down loaded the mp3 deluxe 19 ver 19.01.48 yesterday . it will works for a awhile, 10 min or so then it will stop and say the not working any more. and the a second box will appear with

c:/Program Files (x86)\MAGIX\MP# deluxe19\MP3 deluxe.exe

johnebaker wrote on 5/6/2020, 4:21 PM

@edward-ruiz

Hi

. . . . down loaded the mp3 deluxe 19 ver 19.01.48 . . . works for a awhile, 10 min or so then it will stop . . . . .

Is this the trial or full version - if the full did it activate/register correctly when you entered the serial number.

\what was the program doing just before it stopped?

. . . . a second box will appear with c:/Program Files (x86)\MAGIX\MP# deluxe19\MP3 deluxe.exe . . . .

What else this it say in the box a screenshot would help?

John EB

Last changed by johnebaker on 5/6/2020, 4:21 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.