Does not finish loading

Raymond-Gahan wrote on 2/11/2020, 6:03 PM

I have just installed Sound forge AudioStudio 14 which I downloaded today onto a PC Windows, with windows 10 Pro version 1903 OS build 18362.657. I have activated the program and all seemed fine but when I try to start up the program the opening graphic opens on the screen then a line appears underneath initializing audio engine then everything disappears. I have uninstalled it and reinstalled it but with the same result. There is obviously some incompatibility. If it is not going to install, how do I get my money back.

Comments

rraud wrote on 2/12/2020, 11:38 AM

@Raymond-GahanWelcome @Raymond-Gahan

If someone here one here does not have a solution, contact the Magix' Customer Service Sales Team which may be able to help you one way or another. I have not encountered this or read of an instance that I can recall.

Is your soundcard or interface installed and does it function normally otherwise? Check for other programs that may be using the interface.

Try dragging a wave audio file onto the .exe or shortcut to open it.