I'm using Sound Forge 12.1 64-bit on a Windows 10 laptop to manage existing wav files for my IVR system. I need to be able to save altered files with the following parameters:
Audio Format: CCITT u-Law
Audio rate: 8
Audio bit rate: 64 kbps
Audio bit depth: 16 bit
Channel: mono
Previous versions contained these parameters and I had no issues. Now this version only allows me to set these parameters as .raw format not .wav. If I set the bit rate with one of the options available as a .wav file it results in grabbled, unintelligible and high pitch recordings.
I understand that I could just save the file once I've made changes, however to adhere to change management I need to save the file with a change date.
Can anyone advise me as I'm not an audio expert.
Thanks.