Create New Activation Code Error

jason-ubalde wrote on 5/13/2018, 9:38 PM

I wanted to activate a product to another computer. So I needed a new activation code since the serial number wont work since I've already used it. But then when I got to activate a new code, it says that I can not activate a code this time/Code error. I thought that it was the computer ID since I was not sure where to find it but it looks like that's not the problem since the error doesn't say that the computer ID was wrong. Can you guys help me please?

Thank you,

Jason

Comments

emmrecs wrote on 5/14/2018, 4:32 AM

Hi, welcome to the Magix forums.

First, it would be very helpful to know exactly which Magix program you are trying to activate! Most (?all) Magix programs allow more than one activation per user, I think.

When you say you got to activate a new code do you mean you paid for a new code, i.e. "bought" the product again?

Because activation, I understand, links your email address to the specific code, I wonder whether, if you already have your address linked to the previous code, the registration server will not allow a "new" code for the same program and email address?

In the end, I suspect this is one of those sorts of problems that only Magix Customer Support can assist with; as ordinary users we have no access whatever to any registration details other than our own.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

jason-ubalde wrote on 5/14/2018, 7:55 AM

It is Sony Vegas 14 Pro Edit. I wanted to put it on another computer. Not sure if that's even how you do it. Can you teach me?

emmrecs wrote on 5/14/2018, 9:28 AM

Hi.

There is a dedicated Vegas Pro forum here. I suggest you repost your question there.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam