Crash on save corrupted my MMM - but there is no backup?

joeblow wrote on 7/5/2017, 11:52 AM

Hello all, title says it all

I am super new to the program, worked on making a song for about 6 hours over a few days work. Last night, I added some stuff I really liked, sounded great, got super excited and I clicked save and it was stuck playing the music and not saving. Tried to cancel the save a hand full of times, tried to stop the music. Let it repeat about 10 times, finally gave up and ended the task as 30 min had gone by...

Today, booted up the program, was told there was an update, installed it, tried to open my .MMM and its unable to open it. Corrupted I suppose....

I have done some reading on line, I can not fine ANY .MM_ files on my computer even though its set up to backup once ever 10min. WTF MM?

Any suggestions besides starting over? (well honestly asking for a refund on my purchases because I want to use a real program that works for its user, not me working for the program to find its crash files and redo my work for a few more hours...)

Comments

browj2 wrote on 7/5/2017, 12:29 PM

Hi,

Sorry to see that you are having problems.

Which version of MMM are you using - Plus, Live or Premium?

Computer specs and OS?

I just noticed a problem in MMM2017 Premium. Somehow, the default folders are wrong. Mine point to C:\ProgramData\..... instead of My documents. Press on P to bring up the parameters screen, open the folders tab, and change the paths to your documents which is probably on your C: drive; mine is B: see below. Change them as appropriate. I had to create a couple of folders.

Next, go to the General options tab and make sure that "Save project backups automatically" has a time indicated, like 10 minutes.

Go to wherever your project was saved using Windows Explorer and look for files that look like:

Your_project_name_BAK0.MM_

If you have some, the you can load the most recent version using File, Backup, Load backup project.

Anything there?

joeblow wrote on 7/5/2017, 12:48 PM

Thanks for the reply, I have a Sony Vaio SVF15ACCXB

Processor
Processor Type Intel® Core™ i7-3537U
Processor Technology Dual Core
Processor Speed
2.00GHz1
with Intel®
Turbo Boost Technology
up to 3.10GHz2
Processor Cache 4MB
Display
Screen Size 15.5"
Resolution 1920 x 1080
Touch Technology Capacitive
Touchscreen
Display Technology Full HD
Backlight Technology LED
Memory
Installed Memory
12GB (4GB Fixed
Onboard + 8GB
Removable)
Memory Type/Speed DDR3L/1600MHz
Max. Memory 12GB
Graphics
Graphics Processor NVIDIA® GeForce® GT
735M
Graphics Technology NVIDIA® Optimus™
technology
Graphics Video RAM 2GB dedicated
Maximum Resolution
HDMI 1920 x 1080

I am running Windows 8.1

For MM, I am using the free download version and have purchased a soundpack I like to start to try it out with.

Here are a few screen shots. My settings were also pointed to the Program Data folder. I have searched quite a bit there too and did a whole User and also Program Data *.MM* Search and have found no .MM_ files anywhere.

browj2 wrote on 7/5/2017, 1:49 PM

Hi,

Computer is powerful enough. And you indicated that you updated to the latest patch.

I can only presume that the free version makes backups every 10 minutes. I have Premium, not free, so I can't check.

I suggest that you try a new project, add some loops and let it sit for a while, but make a change every 10 minutes or so just to keep it alive. Then look to see if there are any backup files. When you create a new project, give it a name and save it right away.

Also, switch the project location to Documents instead of ProgramData, along with Exports, if you haven't already done so.

One thing that I and others do because we are wary of project files that go bad and a series of backup files that were just copies of the bad project file, is to create sequential project files. By this, I mean do a Save as and give the project a new name by appending a revision code, like R1 or something. Then I move the old projects to another folder just so they don't show up in the main folder all of the time.

Sometimes, other programs or something in Windows causes a conflict at the wrong moment and corrupts a file.

Other than that, I can't help much more.