coupon not received

mike-wallace wrote on 9/19/2022, 12:19 PM

i did a survey an was told a 50 dollar coupon was going to be added to my account an never came? anyone have this issue?

i5 9600k, 32gbs Corsair pro 3200, RTX 2080super GPU, ryuijin 240, Strix z390 mobo, thor 1200 platinum power supply, 3 QL 140 mm fans, 6 QL120mm fans, helios case, commander corsair, 500Gb WD nvme m.2, 1TB nvme m.2, 1 TB sd, 5TB HD pro cable mod pro series, Magix pro x, vegas pro, vegas movie studio, music maker, Acid Pro, samplitude music studio, sound forge,xara designer pro x,photostory deluxe, web designer, photo designer, hitfilm pro, ableton live, FL studio, mix crafter pro

Comments

emmrecs wrote on 9/19/2022, 12:27 PM

@mike-wallace

Where was this survey posted (assuming it was online)? Was it from Magix themselves or from a third-party seller? Was it connected to a specific software?

I cannot recall ever seeing such a survey (and no-one else who posts here has ever mentioned one) so it is very difficult to advise you without a lot of additional information from you.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

mike-wallace wrote on 9/19/2022, 2:30 PM

Should this email not be displayed correctly, please click here.

MUSIC MAKER

Your feedback counts!

Dear Mike,
The MAGIX development team is working hard on creating the next version of
Music Maker. We would be happy if you would participate in a short survey. The survey will only take a few minutes.

Click here for the survey

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Kind regards,

Your Music Maker team

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i5 9600k, 32gbs Corsair pro 3200, RTX 2080super GPU, ryuijin 240, Strix z390 mobo, thor 1200 platinum power supply, 3 QL 140 mm fans, 6 QL120mm fans, helios case, commander corsair, 500Gb WD nvme m.2, 1TB nvme m.2, 1 TB sd, 5TB HD pro cable mod pro series, Magix pro x, vegas pro, vegas movie studio, music maker, Acid Pro, samplitude music studio, sound forge,xara designer pro x,photostory deluxe, web designer, photo designer, hitfilm pro, ableton live, FL studio, mix crafter pro

mike-wallace wrote on 9/19/2022, 2:31 PM

that was the survey they sent me

 

i5 9600k, 32gbs Corsair pro 3200, RTX 2080super GPU, ryuijin 240, Strix z390 mobo, thor 1200 platinum power supply, 3 QL 140 mm fans, 6 QL120mm fans, helios case, commander corsair, 500Gb WD nvme m.2, 1TB nvme m.2, 1 TB sd, 5TB HD pro cable mod pro series, Magix pro x, vegas pro, vegas movie studio, music maker, Acid Pro, samplitude music studio, sound forge,xara designer pro x,photostory deluxe, web designer, photo designer, hitfilm pro, ableton live, FL studio, mix crafter pro

SP. wrote on 9/19/2022, 3:12 PM

@mike-wallace I don't see anything about a coupon. Or it could be that the coupon was raffled between all participants and you weren't selected. I think most of the time the coupons are not really useful because they are only valid in the Magix.com online shop and only for non-price reduced products. If you are not a getting a completely new product you never owned before, an upgrade is often much cheaper than using a $50 coupon.

browj2 wrote on 9/22/2022, 8:13 AM

@SP. @emmrecs

Hi,

The survey shows up in the information part of the Startup dialogue of Music Maker 2023, in German.

I tried to respond and the third question, Country, most of the list is blank.

So that was as far as I went. I tried on my other computer and got the same result.

EDIT:

I just selected a blank country and continued.

Next screen - there is no selection for MMM2023 Plus or Premium.

Next question, How much would you pay for a yearly Premium upgrade. Popdown box is empty and nothing can be typed in.

Questions 6 through 8 - lots of boxes to check but nothing beside them.

Well done Magix!

John CB

 

Last changed by browj2 on 9/22/2022, 8:18 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

emmrecs wrote on 9/22/2022, 8:25 AM

@browj2

Hi John.

Indeed, I see it now! Quite a mess! (Mine shows exactly as yours does!)

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Zeipher wrote on 10/4/2022, 8:20 AM

I managed to get through the entire survey and completed it successfully. At the end, it asks you to confirm your email address, telling you to check your junk mail for the email.

I did this around a week ago, and still not received anything. Been checking on a daily basis in case it slips into the junk box.

Anyone received theirs?

SP. wrote on 10/4/2022, 9:13 AM

@Zeipher No, I think we are all still waiting.

SP. wrote on 10/6/2022, 5:24 AM

@Zeipher @emmrecs @browj2 @mike-wallace

Magix clarified in the German part of the forum that the coupons will be sent out AFTER the end of the survey (October 12th 2022).

SP. wrote on 10/12/2022, 10:01 AM

@mike-wallace @emmrecs @browj2 @Zeipher I have received my voucher. Two 20 euro vouchers and one 10 euro voucher.

Zeipher wrote on 10/12/2022, 10:06 AM

Interesting @SP.

Did you just get them? I'm looking through my emails and don't spot anything, so I guess they're gradually being sent out.

SP. wrote on 10/12/2022, 10:18 AM

@Zeipher Yes, just 30 minutes ago.

Zeipher wrote on 10/12/2022, 12:12 PM

Interesting... still not received it.

Anyone else received/not received theirs?

browj2 wrote on 10/12/2022, 1:52 PM

Received today.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Zeipher wrote on 10/12/2022, 7:52 PM

@mike-wallace How about you? :D

I keep checking my junk folder, and still nothing. Frustrating, because I have been looking to purchase several instruments.

Also, are people getting them via email?

Spyda-Music-Productions wrote on 10/15/2022, 5:32 AM

I repeatedly tried to do the survey, but the country drop down list stopped at Netherlands & as I live in the UK I couldn't go further. It's too frustrating! So, I re-did the survey putting Netherlands as my country & the survey crashed! Crazy ! I wont bother trying again !

Zeipher wrote on 10/15/2022, 9:40 AM

Well, it's 3 days later, and still no email. I think I had better contact someone :)

SP. wrote on 10/15/2022, 11:30 AM

@Zeipher Yes, it looks like Magix sent out all coupons by now, so if you didn't get a coupon then @Andre.71 may be able to help you out.