Comments

Former user wrote on 9/5/2020, 12:19 PM

My Audio Cleaning Lab 2014 will not connect with LP player. I am told the program is out of date and to purchase a voucher from the shop. Can anyone please explain?

It sounds like you got ripped off, my friend. Somebody passed off a demo version of AC Lab as the full version when he took your money. You only get your kind of error message when a demo trial period has run out.

don-h wrote on 9/5/2020, 5:41 PM

Strong words. Have been using this program successfully for many years and through a number of PC changes. However, this problem began with the advent of the latest PC upgrade, and the change of LP player. I believe there's more to it than being ripped off with a demo trial.

 

Former user wrote on 9/9/2020, 3:52 AM

Strong words. Have been using this program successfully for many years and through a number of PC changes. However, this problem began with the advent of the latest PC upgrade, and the change of LP player. I believe there's more to it than being ripped off with a demo trial.

 

You know, Don, being openly resentful of the one guy who bothered to help you doesn't seem like a very intelligent policy to me. I thought a long time about your question before I answered. Good luck with your problem.

browj2 wrote on 9/9/2020, 5:38 PM

@don-h

Hi,

I don't have that version on my computer anymore but what you have should still work. Mine is version 22.2.0.53. See under Help, About.... for your actual version.

Since you upgraded the PC and changed the LP player, there is probably a problem somewhere in the connection or the settings.

First, make sure that your LP Player is properly connected to the computer. Are you using USB or phono jacks?

When you are in the Vinyl tab, click on Settings. Audio input, then again Audio Input - open the popdown. Make sure that you have selected the correct input. If USB, then it should probably show that as one of the options. If phono plugs, then Line-in would probably be the one.

Can you show or tell us what you see?

John CB

 

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

don-h wrote on 9/9/2020, 7:15 PM

Thank you John. I have managed to resurrect the program with some trial and error tactics. I will try your suggestions and see what comes up.

Don

don-h wrote on 9/9/2020, 7:41 PM

To Poinzy. My apologies. Don

don-h wrote on 9/15/2020, 2:14 AM

Hi John. I put your suggestions into practice and my system returned to what it was. I am now able to do what I was doing some time ago. Thank you ,again.

Don

browj2 wrote on 9/15/2020, 9:38 AM

@don-h

Hi Don,

Thanks for getting back and glad you have it sorted out. ACL is a great program.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos