Magix Video Easy Video Saver on only finds the computer’s own camera. I have checked the cables dozens of times so I guess it is an issue dealing with settings of software. Any suggestions?
Hi and welcome to the forum.
As a first step try working through this support article.
If that does not fix the issue, can you see the USB device in Device Manager as shown below?
Your may have a different model number.
In the Windows settings, Privacy & security option, App permissions section that check that the Camera and Microphone options Let apps access your camera/microphone are turned on.
HTH
John EB
Forum Moderator
Hi,
thank you for the effort, but I couldn't make this work. Situation is as follows:
1. USB is shown in Device Manager like in your screen shot (different number though, USB 28286)
2. I could download the black driver, but it did not find the Magix Device at all
3. Camera and microphone were/are on
Note that this computer is 12 years old lap top (Sony Vaio) - was very expensive one back then (about 1500 euros), but now as slow as a snail. I had to take this one because my new laptop can't take the CD in, so I would need the software version for that.
Going to install now the new Windows version (11) and see if that helps...
Hi and welcome to the user to user forums.
I don't think Video Easy is officially supported by Magix any more. It has not been available for sale now for well over a year. However, if you wish to put it on your newer laptop then you could download the trail version here
You could then try your activation code to see if that works. The programs specs says it need to have an active GPU which if your Avio is over a certain age may not have one.
Ray.
I don't think Video Easy is officially supported by Magix any more. It has not been available for sale now for well over a year. However, if you wish to put it on your newer laptop then you could download the trail version here
Ray, I don't think that's correct. While it may not be available as a standalone product, Video Easy is the software that comes with the video grabber. Together, they make up the Rescue Your Video Tapes package. You can see Video Easy down the page.
https://www.magix.com/gb/video-editing/rescue-your-videotapes/
Hi Al.
The specs page does not include it running on Windows 11 but only Win 10 and Win 8 and still quoting the need for 4GB of ram and a GPU. In fact trying to find the specs page for that program was not easy and the specs quoted are not in full.
It doesn't sound like it is getting a lot of care or development.
I'm concerned a Vaio laptop may not be powerful enough. If it has an Intel i7-2640M or above it may do as it would have an Intel HD Graphics 3000 but that only supports up to Direct X 10 (fully) and if the program needs Direct X 11.1 as RYVT does then it may still not work.
Like I said, the specs pages are much to be desired.
Ray.
Ray, we're talking about SD capture here. This is not hard on a system. This was being done 15 years ago on systems that were way less "powerful" than what is available now. The problem will probably be drivers or perhaps a USB system issue.
Re specs, have a look at the specs on the RYVT page I linked to above. It only requires DX 11, and it runs on Win 11. I doubt that that Video Easy page you linked to is valid and is obviously out of date; I can't find it on the "normal" Magix website ie Magix.com.
Hi Al.
No version of Windows has ever been 100% backwards compatible to previous versions. There is no guarantee that any peripheral or program will work with a new version of Windows. It doesn't worry you that there is no easily accessible specs page for Video Easy and that it was dropped very shortly after they stopped making it free to download? Nothing on the Magix website since I've been using their products has ever been labeled as a legacy product with no continued support.
Just either 'Sold out' whatever that means for a downloadable product or its support pages disappear from their website.
My point was that the Vaio laptops did not even have processors capable of implementing Direct X 11 fully and their full feature set stopped with Direct X 10. That may well cause Video Easy not to run correctly.
Much better in my opinion is to try to download the trial version which is apparently still there onto the newer laptop and then add the product key they already have.
Ray.
It doesn't worry you that there is no easily accessible specs page for Video Easy
Ray, there is. It's on that RYVT page I gave the link to, as I said before. A USB grabber is not going to have any hardware requirements so the Specs are obviously for the software, Video Easy.
it was dropped very shortly after they stopped making it free to download?
Perhaps Magix didn't want people buying a cut-price version of it's full-featured video editing programs (MEP and VPX)?
In any case, if you buy RYVT, you get VE. So it hasn't been dropped.
Much better in my opinion is to try to download the trial version
There is no trial version on the public links on Magix.com.
All of this is irrelevant because the OP already has VE installed and it works with his onboard camera. I don't believe the issue is not with VE itself but is a driver or USB system issue.
Ray, yes, RYVT is fully compatible with Win 11. So by definition, so is VE, as it is obviously an integral/critical part of RYVT.
I wouldn't be surprised Magix has done nothing to these programs to make them "compatible" with Win 11 from the Win 10 versions. IIRC, we haven't had any complaints from people that their programs have gone bellyup on Win 11.
Hi Ray
. . . . My point was that the Vaio laptops did not even have processors capable of implementing Direct X 11 fully and their full feature set stopped with Direct X 10 . . . .
Not quite.
There were variations of the 3rd gen processors which had HD4000 and HD2500 iGPU's that did support DirectX 11, the other models supported DirectX 10, which in the case of Video Easy is not an issue for the following reason:
Video Easy does does not have stringent hardware requirements, and does run on Windows 11 - however, it is just not supported on this OS version.
The spec for the GPU is:- Graphics card: ATI / NVIDIA .
AMD bought out ATI in 2006, and the name finally changed to AMD in 2010, as an ATI card is the minimum, the current versions of DX between 2006 and 2010 were DirectX 9 and 10. this infers the Direct X version support of the iGPU is not an issue.
John EB
Hi John.
Thank you for the additional information. I was not able to find a Vaio laptop with that spec of processor.
Can you please clarify
Video Easy does does not have stringent hardware requirements, and does run on Windows 11 - however, it is just not supported on this OS version.
Ray.
Hi Ray
Video Easy is 'certified' to run on Windows 10, however so far has not been tested for Windows 11 - therefore technically it is not supported on that OS.
John EB