Communication problems

ramason wrote on 11/5/2011, 12:25 PM

Recently purchased Upgrade MAGIX Music Maker MX Premium.  cannot download. the following message always appears from the Magix Installation Manager: "an error had occurred during communication". What is the problem exactly and how do I resolve? Is it the installation manager? the firewall, the connection? Please help. 

Windows XP home edition  

Comments

Procyon wrote on 11/6/2011, 5:41 PM

You should contact MAGIX tech support.

http://www.magix.com/us/support/help-support/technical-support/

darren-s wrote on 4/30/2017, 9:37 AM

I purchased Magix music maker 2016 October time 2016, shortly after Feb 2017 I upgraded to MAGIX Music Maker Premium.

I installed the update for premium today and now it says the files are damaged and the software wont open. After trying various things to sort it I gave up and started using my original Music maker 2016, after a while my entire laptop froze to the point it would not turn off or respond in any way.

When it eventually came back on my soundfile - tune could not be opened.

I only upgraded to premium because the regular version kept crashing all the time and now I find that the premium version is NO BETTER.

Do you have any useful suggestions or should I just contact trading standards.

 

emmrecs wrote on 4/30/2017, 9:44 AM

darren-s,

You have posted to a thread that is nearly 6 years old!

Please start a new thread with your question. Also, please read https://www.magix.info/uk/forum/please-do-the-following-before-posting-your-question--621831/ and give your answer to the questions posed in that linked post.

Thank you.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam