Do you mean the magix drivers or the pc drivers

But when I play music without Magix the sound is clear so I don't think it's the sound card or motherboard. So I remember yesterday I found where to get rid of the clicking, or choppy sound but can't remember where it was in the program

@Sandy-Nared

Hi and welcome to the forum.

We need more information - your computer specification and Music Maker variant - Free, Plus or Premium and the version number, see this topic for details of what is needed.

Additionally check the audio settings in the program settings - try these to see if the playback improves

John EB
Forum Moderator

I tried that and still got the same result. The version I'm using is Music Maker MX 18.0.0.42. and when I tried the newer Magix I got the same result there too. Plus in the newer version you can't manually put the number of the pitch or speed like you can in this version. But like I said it's not the sound card because the sound is clear but as soon as I use the sound editor is when the sound is skippy like

@Sandy-Nared

Hi

We still need the information on your computer and windows version.

John EB

I bought that version on Magix on Amazon in 2012, but when I bought the new one I can't manually change the pitch like I can in this one. Like I said though the minute I change the pitch the audio starts skipping or choppy I don't know how to explain it.

Here is a copy of the file after I change the pitch but the actual song is crystal clear

@Sandy-Nared

Hi

Thanks for the specification.

The 'skippy or choppy' is most likely due to the computer not being powerful enough to keep up with the demands of running Windows 10 and Music Maker when previewing some effects in real time.

On checking the system requirements for Music Maker MX, the computer is actually below the minimum specification requirements for this version

John EB

OK so what do you suggest?? I also bought the newest one which is Plus and I get the same result no matter what version I use.

@Sandy-Nared

Did you notice what @johnebaker wrote:

On checking the system requirements for Music Maker MX, the computer is actually below the minimum specification requirements for this version

In this situation, the only "suggestion" is to very seriously consider upgrading your computer. And yes, that may well mean you buying a new one, sorry!

Jeff

@Sandy-Nared

Hi

Further to the comment by @emmrecs , although your computer, I assume it is a laptop and must be less than 3 years old, the processor in it is not powerful enough for software such as Music Maker requires.

This is one of my pet peeves with computer manufacturers, laptops in particular, they should specify the typical uses which it is designed for.

For example the one you have contains a Celeron processor and is relatively low on RAM and is appropriate for light duties eg emailing, Internet browsing, Facebook, word processing, spreadsheets etc.

If you decide to get a new computer, for a program like Music Maker, to get the best out of it and build in some future proofing, you need to be looking at a laptop/computer with an Intel i5 or i7 quad core processor, 8th generation or later (this is indicated by the first number after the hyphen in the processor name eg i7-8700K), 8GB RAM minimum and plenty of storage space eg 1TB minimum drive size - or with a SSD drive (500GB min) and a second hard drive (1TB min) combination.

Note: an AMD or NVidia graphics card is not necessary and avoid computers/laptops designed for gaming.

HTH

John EB

It's a desktop PC which I just got

@Sandy-Nared

Did you buy the computer "new" or was it pre-owned (second hand)? Whichever, I'm afraid the advice is still the same: that computer, new or otherwise, is below the minimum specification to be able to successfully run Music Maker.

Is it possible that you could return that unit and/or exchange it for one with a higher specification?

Jeff

I have a brand new laptop and desktop. Both were bought right from Dell directly. But I should mention the problem having with is when I use the program in the desktop which is the only PC this program is set up in. Just for the heck of it I installed it in the laptop to see if it was the pc and it isn't as I get the same result no matter which pc I use.

A Windows 10 computer with a Celeron processor and just 4 GB RAM is massively underpower for nearly anything except Microsoft Office and web browsing.

@Sandy-Nared

Hi

. . . . I have a brand new laptop and desktop. Both were bought right from Dell directly. . . . .

Any option to return them?

Which model desktop is the PC - I cannot find one on the Dell site that uses the Celeron N4000 processor - a laptop and 2 Chromebooks which are not desktop computers.

John EB

Not really but PC is Inspirion 3670, and the laptop is Inspirion 15 3000. However when I first got the PC I got the pitch to work so yet again it's not the PC. I got it to work with this PC just Tuesday I went into options of the Magix Program and found an option to clean up skippy audio but I drew a blank where.

@Sandy-Nared

Hi

Inspiron 3670 PC.

Is the image you posted in your comment here, from the Inspiron 3670?

Which Antivirus program are you using?

Inspiron 15 3000 laptop

This, in theory, meets the minimum specification required for Music Maker, however:-

- how much free space is there on the SSD drive?

- which Antivirus program are you using?

John EB

Yes it is from the 3670, and I'm using Mcaffe Virus, On the C drive I have 406 GB Free with Music Maker installed. But where do I find the SSD Drive??

By the way I'm using the 3670 now while I'm typing this and that is the only PC I have it installed on. I uninstalled it from the 3000, as I have more memory in the 3670.

I FIGURED IT OUT!!!!