change User account

Former user wrote on 12/2/2021, 6:54 AM

Hello
I'm using SoundForge 15.
There is a serial number, but I accidentally registered it in my personal account.
The serial number must be registered in the company account.
We're in big trouble.
Can I change my user ID or delete my serial number?
If I delete my personal account, can I use the same serial number for another account?

Please help me.

Thank you.

Comments

SP. wrote on 12/2/2021, 6:58 AM

@Former user This can only be done by customer support at infoservice@magix.net

Ask them to transfer the license from your account to the company account.