CD drive problem

bill-sistrunk wrote on 3/9/2017, 10:50 AM

My cd drive on the laptop died.  I am using an outboard USB cd drive.  It works great with every thing but Audio Cleaning Lab.  Cleaning Lab does not recognize any CD drive.  I tried disabling the dead drive and uninstalling the dead drive in device manager but no luck.  How can I force Cleaning Lab 2013 to recognize outboard drives.

Comments

Hardriver wrote on 2/27/2018, 12:47 PM

Before you load Magix Cleaning Lab 2013, connect your external CD drive and load a blank CD. Now load the program. This worked for me

emmrecs wrote on 2/27/2018, 2:30 PM

@Hardriver, welcome to the Magix forums.

Did you notice you were posting to a thread which is almost one year old? I strongly suspect the OP has either resolved his problem or changed his computer hardware?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Hardriver wrote on 2/27/2018, 3:24 PM

Yes but when I didn't find the answer here but eventually solved it I thought I'd return and post it in case it helped someone else.

bill-sistrunk wrote on 2/28/2018, 12:02 AM

Gentlemen, thank you for your interest in my problem. As Jeff indicated, I have fixed the problem. I did as Hardriver indicated, but that solved nothing. It may have worked for him, but not my system. This solution that worked for me was that I installed a trial version of Audio Cleaning Lab 2016. Once I had all the latest drivers from that program, I reloaded version 2013. It used the newer drivers from 2016 and is working fine. I have upgraded a number of times through the past. Each time I will skip 2 to 3 versions, then make an upgrade purchase. I'll probably upgrade on the next issue.