CD drive problem

bill-sistrunk wrote on 3/9/2017, 10:50 AM

My cd drive on the laptop died.  I am using an outboard USB cd drive.  It works great with every thing but Audio Cleaning Lab.  Cleaning Lab does not recognize any CD drive.  I tried disabling the dead drive and uninstalling the dead drive in device manager but no luck.  How can I force Cleaning Lab 2013 to recognize outboard drives.

Comments

Hardriver wrote on 2/27/2018, 12:47 PM

Before you load Magix Cleaning Lab 2013, connect your external CD drive and load a blank CD. Now load the program. This worked for me

emmrecs wrote on 2/27/2018, 2:30 PM

@Hardriver, welcome to the Magix forums.

Did you notice you were posting to a thread which is almost one year old? I strongly suspect the OP has either resolved his problem or changed his computer hardware?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Hardriver wrote on 2/27/2018, 3:24 PM

Yes but when I didn't find the answer here but eventually solved it I thought I'd return and post it in case it helped someone else.

bill-sistrunk wrote on 2/28/2018, 12:02 AM

Gentlemen, thank you for your interest in my problem. As Jeff indicated, I have fixed the problem. I did as Hardriver indicated, but that solved nothing. It may have worked for him, but not my system. This solution that worked for me was that I installed a trial version of Audio Cleaning Lab 2016. Once I had all the latest drivers from that program, I reloaded version 2013. It used the newer drivers from 2016 and is working fine. I have upgraded a number of times through the past. Each time I will skip 2 to 3 versions, then make an upgrade purchase. I'll probably upgrade on the next issue.