cant find my serial on box or email

sean-sullivan wrote on 11/1/2023, 11:30 AM

hi bought a xara web designer couple of months ago off ebay, arrived in official box , i installed it and activated it , then my pc failed and ive spent past couple of months upgrading the drives , installed web designer 17 and activated when it first arrived, ive reinstalled it but cant find serial on box or disk, its also not showing up in my products, why is that, its a legit copy as it downloaded the update and worked great where do i get my serial from ???

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johnebaker wrote on 11/1/2023, 11:48 AM

@sean-sullivan

Hi

. . . . not showing up in my products, why is that . . . .

Assuming this is the Magix version of Web Designer, ie the box should have 'Magix' in the top right corner, did you login in to your account at magix.com using the email address you activated the software with ?

John EB
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