Cancel My Subscription to Acid Pro 365 and pay me back...

ArntPetter-Andersen wrote on 5/8/2023, 5:27 AM

My bad! This wasn't their support but forum... I've deleted the message here and sent it onward to the right place (hopefully) -tnx! -AP. 😬

Comments

SP. wrote on 5/8/2023, 5:31 AM

@ArntPetter-Andersen Be aware, this is not support! This is a public user forum and we are just users like you and cannot do anything about your situation. Please remove your private information.

Depending on when you canceled your subscription you might be charged one last time. You usually need to cancel a certain time before the subscription runs out (for example two weeks or one months beforehand). If you failed to do so, the cancellation will only be valid for the next cancellation period.

ArntPetter-Andersen wrote on 5/8/2023, 5:34 AM

Well in that case I am refering to the email I already sent you with the attached document/capture of the bank-withdraw.

SP. wrote on 5/8/2023, 5:36 AM

@ArntPetter-Andersen Im a user. I don't get Magix support e-mails.

PATIENT-X wrote on 5/8/2023, 6:00 AM

@ArntPetter-Andersen

Hello welcome

As @SP. has stated this is just a public users open forum, there are no Magix personnel to offer support or answer your posts.

Please ensure you have sent email to infoservice@magix.net

Stephen

Forum Moderator

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