Can't Register Software

forrest-b wrote on 2/7/2020, 6:49 AM

I copied and pasted the serial number several times and triple checked it. You have terrible customer support. I no longer want your product. Please apply refund to my credit card and I will delete the software from my computer. I am a HUMAN. Forrest Baxter

Comments

johnebaker wrote on 2/7/2020, 10:37 AM

@forrest-b

Hi

This is a user to user forum not Magix Support or Sales.

You need to contact Magix Sales re your issue, using the Contact link at the top of every forum page.

This topic will be closed.

John EB

Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.