can't install Xara Designer PRo X 18 content.

Yer-Vang wrote on 12/21/2021, 3:04 PM

I am very frustrated. I can't find a phone number for tech support or email to get tech support. Does anyone know their emails or phone that I can call? Its support page just point me in a go around circle over and over again.

Comments

emmrecs wrote on 12/22/2021, 6:23 AM

@Yer-Vang

There is no telephone number, support is via a ticket system.

Please go to this page, log in with your Magix account details and follow through each page, always ensuring you click on "Ask Support" whenever that option is shown.

HTH

Jeff
Forum Moderator

browj2 wrote on 12/22/2021, 6:15 PM

@Yer-Vang

Hi,

You have 2 threads on basically the same topic. Please just use one.

How are you trying to download the additional content?

Under Help, there should be Download Content Installer and Pan Studio. Is this what you are trying to do?

The real on-line catalogue is under Local Design Gallery, I believe (I have not upgraded so I don't have access anymore).

John CB