Comments

emmrecs wrote on 12/19/2022, 10:13 AM

@Shawn_E

Welcome to the Magix user to user forums.

The most common reason for downloads failing is that the user's antivirus and/or firewall is blocking the download. In this case you need to give permission in the settings of them to allow the download to progress. Or temporarily turn them off.

Additionally, sometimes Windows Ransomware/Folder protection also can cause problems; if that is your situation you need to temporarily disable it.

Assuming you have succeeded in downloading the initial file, which is a Download Manager do you see any error message when attempting to run it? Or do you not even see Download Manager being saved to your computer?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Shawn_E wrote on 12/19/2022, 10:37 AM

I now have the downloaded file and it is downloading the program it says is 1.27 GB file. It is estimating 1 hour and 16 minutes. I've never had any program take that long to download. My wifi is working fine and my computer is brand new and plenty fast enough... Any advice? Thanks.

Shawn_E wrote on 12/19/2022, 10:47 AM

Also, I'm upgrading from Movie Studio 2014. Will I have both programs on my computer after I install the new program?

emmrecs wrote on 12/19/2022, 10:52 AM

@Shawn_E

Glad to hear the download is now working at least!

Just for the record, what unblocked the download?

As for the download speed, there could be various reasons for the slowness and no, there really is no alternative to suggest!

  • The actual speed of your wifi connection is very important, so how "fast" is it?
  • The Magix servers may be very much in demand for a lot of other users. This will, inevitably, slow down actual speeds.

Although on a different Magix server, this forum has been noticeably slower to open for me recently.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

CubeAce wrote on 12/19/2022, 11:05 AM

@emmrecs

Although on a different Magix server, this forum has been noticeably slower to open for me recently

+1

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Shawn_E wrote on 12/19/2022, 11:10 AM

The download file actually download initially without me doing anything. That was pretty normal. When it was so slow to extract the program I stopped it, deleted the file and tried again. That is when it would not download at all but after several attempts I did turn the firewall off and it downloaded again. I just tested my download speed. Its 38 Mbps. We stream TV with it with no issues.

But the magix file is coming in at 274 kb/s. It still shows to need 44 minutes to finish.

 

emmrecs wrote on 12/19/2022, 11:21 AM

@Shawn_E

Your tested download speed is almost identical to mine! So I think it is an issue with the Magix servers. 274 kb/s is definitely not normal!

I don't need to download anything from them at the moment so can't check what happens for me but @CubeAce has just commented to say that he, too, is experiencing slow browsing in the forums!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Shawn_E wrote on 12/19/2022, 11:28 AM

Thanks for the response.

Shawn_E wrote on 12/19/2022, 1:13 PM

I was able to get the new program downloaded and installed.

emmrecs wrote on 12/19/2022, 3:38 PM

@Shawn_E

Great to hear! Thanks for the update.

Since you say you previously had Movie Studio 2014 do be aware that Magix Movie Studio is a very different program! It is based on and is a rebadged version of Magix Movie Edit Pro.

Do have a look at the tutorials section of this forum to learn a great deal about your new program! Many of them, though badged as Movie Edit Pro, also fully apply to Movie Studio.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Shawn_E wrote on 12/19/2022, 3:53 PM

Thanks. I actually did not realize that until I opened the program and looked around. I will check out some tutorials. I might also go over to Vegas Edit and upgrade to it if the learning curve looks too steep for Magix. I also still have MS 2014 installed on my computer.