Can't export MP3 after purchase

JobyJob-Mo wrote on 4/21/2022, 1:20 PM

Hey everyone. I have the Music Maker 2022 Plus Edition. I bought the Collection (Feature) More Tracks & Formats. That allowed me to save projects as MP3, AIFF, and FLAC files. I must have saved (at least) six MP3 files and everything seemed to be going great. Now, I just finished one of my best projects and was going to save it as an MP3 (as I had done in the past), but it didn't let me. A program extension advertisement (the same one that led me to the store to purchase the More Tracks & Formats) pops up (screenshot shows) It wont let me save this project as a MP3, AIFF, or FLAC. But I had already bought that feature, received the receipt, and it was doing what it promised.

Can anyone help or explain this?