Can't export files

jeffrey-galuidi wrote on 7/31/2017, 8:21 AM

Can't export finished traks/files.

I click on file/export/MP3... it starts to export, gets to about 17-24% then the export box simply disappears.

Have spent about three days ironing out the bugs in this software and still not better off, get rid of one problem and another simply pops up. You took my money for this... totally unacceptable!

Comments

johnebaker wrote on 7/31/2017, 12:06 PM

Hi

We need more information:

  1. Computer specification - processor make/model, graphics card or chipset, RAM, hard drive size and free space?         
     
  2. Windows version and is it up to date?    
         
  3. Software full name and version number - see under Help, About . . .

Also please read this post before replying and add any other information you think may be relevant.

. . . . Have spent about three days ironing out the bugs in this software and still not better off, get rid of one problem and another simply pops up. . . . .

What other problems have you been having?

John EB 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

jeffrey-galuidi wrote on 8/3/2017, 5:01 PM

I already replied back with full details on all the problems I've been experiencing... but my comment seems to have been removed!!!