Hi. I've been trying to purchase soundpools in both Magix and Producer Planet but they keep saying that there's an error while in Magix the Purchase button won't even work. Is there another way to get these soundpools?
@Daniel-Pacheco Maybe it's a problem with your bank
https://www.magix.info/us/forum/2-factor-authentication--1272480/
But it could also be a problem with Magix' servers and they will maybe work again in some hours. I would suggest you contact sales support at infoservice@magix.net or shop@magix.net and tell them that you cannot buy at the store. In this case they should be able to give you a coupon code in case your desired item is on sale only today and you cannot get it.
I don't think it's either case because I just bought something with my card two days ago and this has been going on for months. Could it have anything to do with me being in a foreign country? I live in Mexico.
@Daniel-Pacheco Can you try it out with a VPN-service? But be careful not to use some shady VPN provider sending your payment.
I'll do that, thanks