Can't activate after moving to a new computer

Thomas-Sullivan wrote on 8/9/2022, 7:23 PM

The program states that the software can be used on two devices simultaneously. But I upgraded my computer and when I download vs 16, and then tried to register, it says that the serial number is already registered and to contact Magix support. I went through this before when I bought vs 15 but can't remember how to solve this.

Comments

SP. wrote on 8/10/2022, 12:38 AM

@Thomas-Sullivan Be sure not to use a different e-mail address.

You can deactivate all old installations in your user account at https://www.magix.com/int/support/my-service-center/ Then you will have free slots for new installations. You can also change your e-mail address there.