I purchased something and it didn't let me apply my coupon. Can I get a refund if I didn't download? I don't see a way to reach out to support directly.
Hello, Welcome
What did you purchase and where did you purchase item?
Stephen
Forum Moderator
19924Sample PackageDeep Emotional Trance MIDI Kits
Commercial (Royalty Free) Commercial Unlimited27.41
Amount payable:27.41
Hi
Where did you buy the midi kits?
Was it from Producerplanet, if so you will need to contact them at infoservice@magix.net
Stephen
Forum Moderator
Hi
See the cancellation policy instructions here. Email Magix, they should be able to check that the coupon has not been used.
HTH
John EB
Forum Moderator