@cocobacon

Hi

. . . . This all happened after the upgrade to Studio 2024. The problems have occurred on 3 different bluray players, all of different brands and ages. The only way I've been able to get back to playing is to eject the disc and restart. . . When I encode using mpeg-2, the video is not smooth (choppy) . . . .

Issues like this are usually caused by:

1. The BD discs - what brand and type of discs are you using, and how old are they?
   
   From the images above the burn speed appears to 1x - was this manually set by you or is this the detected write speed?
   
   Do the discs play OK on the PC using Blu-ray player software or VLC?
   
   As a double check, burn a project to an ISO image and then burn the ISO file to disc - Windows Explorer can do this, right click the ISO file, select Show more options, and select Burn image to disc. Do not use any other burning software you have.
   
    
2. The burner - from the images above the burner would appear to be a LG WH16NS40 (Super Multi Blue) first released in 2014 is this correct?
   
   Check on the LG website that you have the latest firmware update for the burner,.
   
   The worst case scenario is the burner is beginning to fail.

 

HTH

John EB
Forum Moderator

 

Thank you for your response.

1) The discs I use are economical bulk discs, brand "Smartbuy." I'm sure not the best. Recently, I started using the printable version of the same brand. That seems to be when the problems started. I did burn the project onto an older version of the Smartbuy that I had been using and ran into the same problems, which leads me to believe there was a problem with the encoding.

As far as the burn speed, the type of disc I use defaults at 8x speed. Not sure why it showed only 1x. I usually burn at 4x without issues.

Play: Yes the discs play normally on my PC using VLC, except the one I'm having the mentioned problems with. The disc turns and reads the audio. It's just the image freezes when I try to advance or rewind. Only remedy is to eject and restart.

I did check for driver/firmware updates and found no updates for my model.

I can try a different kind of disc to see if that helps, or re-encoding the project. I want to try the ISO burn, but I do not know how to do that. I did not find that option.

Thank you.

Not sure why it showed only 1x

My experience has been that a burner defaults to 1X when its firmware doesn't recognise a disk and consequently doesn't know the best way to burn it.

As for disks, they were not all equal even in the days when there were many manufacturers. Nowadays with few manufacturers ones options for purchase are limited, and its the actual manufacturer that matters, not what the label says.

Smartbuy's website states their discs are "manufactured by one of the best disc makers". Unfortunately they don't say who that is. I use Nero Disc speed to read a discs manufacturers ID to see who actually made it.

Not sure why it showed only 1x

My experience has been that a burner defaults to 1X when its firmware doesn't recognise a disk and consequently doesn't know the best way to burn it.

As for disks, they were not all equal even in the days when there were many manufacturers. Nowadays with few manufacturers ones options for purchase are limited, and its the actual manufacturer that matters, not what the label says.

Smartbuy's website states their discs are "manufactured by one of the best disc makers". Unfortunately they don't say who that is. I use Nero Disc speed to read a discs manufacturers ID to see who actually made it.

Thanks for the response.

I just tried a burn on a new project and the burn process defaulted to 4x. It burned the disc and it plays, but still gets hung up on fast forward and reverse. This may very well be a disc problem. I only have these printable disks to use and have ordered some of the old ones. I'll see if that truly makes the problem go away.

@cocobacon

Hi

. . . . This all happened after the upgrade to Studio 2024. The problems have occurred on 3 different bluray players, all of different brands and ages. The only way I've been able to get back to playing is to eject the disc and restart. . . When I encode using mpeg-2, the video is not smooth (choppy) . . . .

Issues like this are usually caused by:

1. The BD discs - what brand and type of discs are you using, and how old are they?
   
   From the images above the burn speed appears to 1x - was this manually set by you or is this the detected write speed?
   
   Do the discs play OK on the PC using Blu-ray player software or VLC?
   
   As a double check, burn a project to an ISO image and then burn the ISO file to disc - Windows Explorer can do this, right click the ISO file, select Show more options, and select Burn image to disc. Do not use any other burning software you have.
   
    
2. The burner - from the images above the burner would appear to be a LG WH16NS40 (Super Multi Blue) first released in 2014 is this correct?
   
   Check on the LG website that you have the latest firmware update for the burner,.
   
   The worst case scenario is the burner is beginning to fail.

 

HTH

John EB
Forum Moderator

 

John EB,

Based on the screenshots, did you see any of the encoding values that, in your experience, need to be changed at all? These are all default for the NTSB 1920x1080 setting. I did run a new burn using 26000 variable and maximum bitrate at 30000, unfortunately with the same result. I'm wondering if it is, in fact, a disk issue, so I have ordered some different ones to try.