Black Program Preview Screen

Hoa wrote on 11/13/2023, 8:20 PM

I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at that time to change the import, processing, and export to Microsoft warp. But this time the Movie Studio 2024 does not have that option. Please help.

Thanks,

Hoa

Comments

johnebaker wrote on 11/14/2023, 3:13 AM

@Hoa

Hi

. . . . I got help at that time to change the import, processing, and export to Microsoft warp . . . .

Try changing the 3 settings to CPU.

It is odd that you do not have Microsoft Warp has been part of Windows when DirectX 11 was introduced with Windows 7 and is present in all later versions.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Hoa wrote on 11/14/2023, 9:47 AM

Good morning John,

It works. Thank you for the info and your help!

Have a wonderful day!

Best,

Hoa