Comments

Christopher-Wright wrote on 1/19/2020, 1:50 AM

Same here!

 

johnebaker wrote on 1/19/2020, 2:57 AM

@AnWv, @Christopher-Wright

Hi

See this topic here.

I would advise you to check the System requirements before purchasing software.

John EB

Forum Moderator

Last changed by johnebaker on 1/19/2020, 2:58 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Christopher-Wright wrote on 1/19/2020, 10:18 PM

John, are you a Magix representative? If so I would like to just transfer my SF Pro 3 license I just purchased from the Mac to Windows 10 since Magix is not supporting the new Mac OS. I have been editing on all platforms for over 25 years now, and I agree with the other posters that MAgix needs to make clear which of their products work on the new Macs and which do not.

 

emmrecs wrote on 1/20/2020, 4:20 AM

@Christopher-Wright

I can quite categorically say that John (@johnebaker) is NOT a Magix representative. Like all we moderators, he is simply another user of the software, albeit a very experienced one!

If you wish to request and are still eligible for a refund for the SF for MAC software which you have purchased in order to replace it with SF Pro for PC you need to contact Magix Sales. Unfortunately, the route to make such contact has recently become rather more convoluted: you need to press the Additional offers button in the footer of any forum page, scroll to the bottom of the page which opens and find the links for Support. (Having just checked this, I suggest you use the link for Technical Support and on the page that then opens, scroll to the bottom to find a link to "Visit personal service area", log in and then select to contact the Sales team.)

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Joe-Jones wrote on 3/7/2020, 9:51 AM

Can someone tell me how I can get Sound Forge Pro 2 to work on my MAC? The "bad crumb" error crashes the program. Please don't tell me to check system requirements first. I purchased the program when my Mac's o/s WAS sufficient to run the program. If the o/s changes as MAC updates it (NOW: 'CATALINA'), Sound Forge should be able to handle that change. Please don't tell me my money was wasted on a program that is now obsolete due to the inability of Sound Forge to keep up with the times.

 

Joe

fprstudio wrote on 4/24/2020, 2:44 AM

This is what they replied (4/23/2020) to my support request regarding Sound Forge Pro Mac and Catalina.

"Greetings from Sound Forge Support,
Thank you for contacting us.  Unfortunately, at this time there is no clear answer to what the future of Sound Forge Pro Mac will be.  There are no plans in the foreseeable future to update the program to be compatible with Catalina, and it is hard to say whether or not the Mac line will continue at all.  I apologize for the inconvenience of this and we thank you for your time and understanding."

I have been using SF since 1995 (Sonic Foundry) on Windows. I thought Magix was going to keep going forward with the Mac version making it as good as the Windows one but I guest I was wrong.