Authorization process is engaged repeatedly

ReverendLove wrote on 12/21/2016, 1:45 PM

Every here and then the authorization dialog pops up for no or unknown reason. The I have to register Spectralayers again and again. It comes mainly when I try "Edit in Spectralayers" from Soundforge 11. With Sony I could only register several times and then I got blocked for registration and I had to contact their support team.
I am fearing actually that the same will happen here.

I use Spectralayers 3 and Sound Forge 11 with the recent install files from magix' site.
It runs on on win 10.1607 64bit on one dedicated machine with no change in hardware.
What is the reason?

Comments

DivideFrame wrote on 12/21/2016, 3:09 PM

This is a known issue from the Sony registration system, I found 2 causes to that problem :
-an USB device or some driver or virtual driver change the computer "signature" (the signature is based on the CPU id, HDD id, Network id ("MAC address")).
-depending on if the program was registered or launched as user or admin, the registration can change

If SLP3 (or SF11) refuse to launch (while they are supposed to be registered) try running them as admin.

If you run out of activations on SLP3, please send me an email at contact at divideframe dot com.

tcrankwa wrote on 2/27/2017, 9:58 AM

I have SF10 and am having the same problem. Sony gave me a key once but it no longer works it just keeps asking me for the key. Any help is appreciated.

johnebaker wrote on 2/27/2017, 10:26 AM

Hi

@ tcrankwa

If you are on Windows 10 - did this start happening after upgrading to Windows 10 from 7 or 8 or installing the Anniversary edition update ?

If not then what changed on the computer?

Please read this topic before posting.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

tcrankwa wrote on 2/27/2017, 11:42 AM

Hi John,

I don't remember anything changing. One week it worked - next not. I'm using wavepro but would really like for Sound Forge to work without having to purchase it again like Support suggested.

jim-martin wrote on 2/13/2018, 11:09 AM

I Have The same problem My Samplitude Pro And Spectral layers Pro If I have to reinstall windows 10 can too quickly exceed number of authorizations. My experience with emailing them would be like downtime for a company . Both of my products are on the Magic Pro Web site. there is no way too deactivate an unused computer name.ProTools and Ozone 8 both can use a dongle to store licenses.The Magic.com web site does not have this problem I am glad I do not have same issue with Acid and Vegas. So I am looking at purchasing for my Samplitude ProX3 Suite to avoid this problem dongles run 80-100 approx.