Authentication problems

Robin-12 wrote on 10/22/2022, 11:04 AM

If anyone has any suggestions when trying to register movie studio platinum 16 (which also installs 'magix'?) The serial number is searched and 'checked' as well as this email but then the whole thing hangs and doesn't complete. Wondering it has to do with updates or priviledges etc. Any advice would be appreciated. Robin (Window 7 ultimate 64bit nvidia )

 

Comments

browj2 wrote on 10/22/2022, 11:14 AM

@Robin-12

H,

You're in the wrong forum. See this sticky.

...which also installs 'magix'?)

That would be interesting, as Magix is a company.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Robin-12 wrote on 10/22/2022, 11:24 AM

Thanks no offense intended new to the products etc.