Audio makes a cracking noise when exporting

zwembroek wrote on 1/28/2016, 1:42 AM

Hello, I am new to Movie Edit Pro, and just exported my first video. 

I have an audio track that I made with the microphone on my laptop (as I do not have a better one). When playing the audio outside Movie Edit Pro, or when previewing the video inside Movie Edit Pro the sound is fine. No cracking whatsoever. 

Now when exporting to Mpeg 4 I get a weird cracking sound that happens in unregular intervals, about every 10 seconds. It is really annoying and makes the video unusable. I also get the effect in different formats such as WMV, MPG. When exporting to AVI, the sound is fine (although the size of the video went from 13MB to 1.2GB). I have tried a different sample rate (44.100 or 48.000) and a different bitrate (128 and 160) and that does not make a difference.

Does anyone know what goes wrong here? 

Comments

emmrecs wrote on 1/28/2016, 8:46 AM

Your description of the problem suggests that the sound is distorting because it is over-modulated, = too loud!

However, to be more definite it would be helpful if you could post somewhere a brief excerpt of this exported audio so that we can download it and listen to it.

Is this problem heard whenever you play the exported file, whether on your computer or anything else?

Your sampling frequency should almost invariably be 48kHz for video; that bit rate sounds very low.  What format is the audio exported in?  

By the way, welcome to the wonderful world of Magix Movie Editing.

Last changed by emmrecs on 1/28/2016, 8:47 AM, changed a total of 2 times.

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

zwembroek wrote on 1/29/2016, 2:01 AM

Here is an excerpt of the video, in which you can here the cracking sound that I am talking about.

The cracking sound is part of the video, as it can be heard on other computers as well (as you will notice when opening the attached video). It is not part of the .wav audio track though, which I created with Movie Edit Pro as well.

I exported the video again with 192 bitrate audio, and the problem occurs much less, not all all in the first 30 secs, but then a lot again afterwards. Is there a way to set it even higher, or should I have selected a higher bit rate when recording the audio?

johnebaker wrote on 1/29/2016, 3:33 AM

Hi

The unwanted noise is definitely not overload distortion - it is interference coming from somewhere, either inside the computer or external.

Does the video have sound attached to it ?  If so try removing the video's audio and re-recorded your narration.

Did you have a mobile phone or another source of electrical interference near the computer when you were recording the audio?

HTH

John EB

 

Last changed by johnebaker on 1/29/2016, 3:33 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

zwembroek wrote on 1/29/2016, 4:41 AM

No, there was no mobile phone close by when recording the sound, just my laptop. As mentioned, there is no unwanted noise in the .wav audio track. And the video does not have sound, recorded in OBS with sound disabled.

I just notice that there is also unwanted noise when previewing in Movie Edit Pro. It is a bit sharper though compated to the video, and on other moments. Can this be some sound driver problem or so?

 

emmrecs wrote on 1/29/2016, 4:52 AM

Now I've had chance to hear the audio I entirely agree with JohnEB: it is not overload distortion.

But I have heard that type of noise before and it is almost always associated with a problem with the soundcard's driver or its buffer.

However, given you are clearly using the internal audio of your computer this is baffling, to say the least.  Can you check with the manufacturer of the internal audio (most often realtek, I think) that the drivers are up-to-date?

To what format (wav, mp3, etc.) are you recording the narration?  I know you mentioned bit rate in your original post but that didn't really tell us the format.  The mentioned numbers should be more than adequate for mp3 but would be very low for wav.

One other, slightly "off the wall" thought: is the computer you use for export a laptop?  Is it running on batteries or via an external power supply whilst exporting?  If on external power could there be a problem with that power supply such that it creates "spikes" at random intervals?

 

EDIT: you posted your reply whilst I was typing.  The additional information you've given seems to reinforce the idea of a possible driver and/or power problem.

Last changed by emmrecs on 1/29/2016, 4:55 AM, changed a total of 2 times.

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

eaststreetgaming wrote on 4/29/2017, 8:05 AM

I know this is a little older post but I was just wondering what the verdict was, and if it was fixed? Because I'm getting the same thing my playback of my video is fine but when I import it to Magixs I get random loud spikes every so often....any help??

emmrecs wrote on 4/29/2017, 8:49 AM

Hi eaststreetgaming, welcome to the forums.

Have you read through the various points made and questions asked in the earlier posts to this thread? If so, have you tried any of the ideas offered to solve the problem, with what result?

Also, please read https://www.magix.info/uk/forum/please-do-the-following-before-posting-your-question--621831/ and give us the information requested there.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

eaststreetgaming wrote on 4/29/2017, 4:13 PM

I apologize I missed one part to that and it fixed it at least for future problems! Thanks! For me it was the audio bit rate was to low I had mine on 160, and I moved it up to 320 and it worked perfectly

IMBACORE wrote on 2/21/2019, 6:16 AM

Here is an excerpt of the video, in which you can here the cracking sound that I am talking about.

The cracking sound is part of the video, as it can be heard on other computers as well (as you will notice when opening the attached video). It is not part of the .wav audio track though, which I created with Movie Edit Pro as well.

I exported the video again with 192 bitrate audio, and the problem occurs much less, not all all in the first 30 secs, but then a lot again afterwards. Is there a way to set it even higher, or should I have selected a higher bit rate when recording the audio?

Sorry for necroing this thread but I have exactly---and I mean exactly---the same type of crackling sound.

Yes, I've read the entire thread. No, there was no outside interference. The problem is with Nvidia Shadowplay. If I record with OBS, the sound is perfectly fine. However, in Shadowplay I've set the bitrate to 50Mbps (the default) while in OBS, I've set it to 25Mbps. (So the fact that OBS works perfectly well in the audio department with Magix points that it's not my environs or my electronics that's the problem.)

The problem now is that lately, every time I open up OBS, it causes screen tearing (and yes, I've Vsync and Triple Buffering on; in-game and on the control panel and simultaneously---I've tried every combination) so now I'm left with just Shadowplay, which doesn't cause the odd tearing. Video now works fine. It's just the audio that's bothering me. Magix Movie Edit Pro 2015 Plus and Shadowplay do not seem to like each other.

I'll lower the bitrate later and report here if whether the bug disappears.

My specs:

i5-6600
Nvidia GTX 1060 Dual 6GB
Asus H170 Gaming Pro (with the latest Realtek audio driver)
8 GB RAM
Windows 7 64-bit

 

johnebaker wrote on 2/21/2019, 7:30 AM

@IMBACORE

Hi

. . . . It's just the audio that's bothering me. Magix Movie Edit Pro 2015 Plus and Shadowplay do not seem to like each other. . . . .

Did you not try the OP's solution - set the audio bitrate to at least 192 kbs and sample rate to 48kHz in Shadowplay if possible (44.1kHz will do at a pinch).

The alternative would be to run the video through a converter to up the bitrate and sampling rate to the above values.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

IMBACORE wrote on 2/21/2019, 3:47 PM

@IMBACORE

Hi

. . . . It's just the audio that's bothering me. Magix Movie Edit Pro 2015 Plus and Shadowplay do not seem to like each other. . . . .

Did you not try the OP's solution - set the audio bitrate to at least 192 kbs and sample rate to 48kHz in Shadowplay if possible (44.1kHz will do at a pinch).

The alternative would be to run the video through a converter to up the bitrate and sampling rate to the above values.

HTH

John EB

Hello John. I just got back from work.

I'm afraid that's not possible. Shadowplay's settings are very limited. (Please see the attached screenshot labeled "Shadowplay Settings.")

 

I'm trying out exporting the audio file in Magix as an MP3 file and see if it does not come up with a messed up result.

UPDATE: No luck. :( Cranked it up to 320. I still got the crackling sounds. I wonder if fiddling with these settings will fix it?

CubeAce wrote on 2/21/2019, 4:34 PM

@IMBACORE

It does sound like a buffer problem to me rather than a bit rate problem.

In MEP, go to File / Settings / Program, find Playback and first try switching audio drivers. You should have the choice of either Wave Driver or Direct Sound. If changing the driver doesn't cure the problem then try increasing the number of Audio buffers.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

IMBACORE wrote on 2/22/2019, 4:26 PM

@IMBACORE

It does sound like a buffer problem to me rather than a bit rate problem.

In MEP, go to File / Settings / Program, find Playback and first try switching audio drivers. You should have the choice of either Wave Driver or Direct Sound. If changing the driver doesn't cure the problem then try increasing the number of Audio buffers.


Thanks for the suggestion CubeAce.

It's set to "Wave Driver." If changing to Direct Sound doesn't fix it, what's a good audio buffer number?

 

CubeAce wrote on 2/22/2019, 5:04 PM

@IMBACORE

The box only allows you to go up to 9 anyway. It won't harm to try that first, but if it causes other problems then lower the amount of buffers until you acheive a performance balance. Weirdly you have an extra option in your Image Playback box that I don't have, which is 'Change footage dimensions in high quality (slower)'.

I wonder why that has disappeared in the newer version of MEP?

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

IMBACORE wrote on 2/22/2019, 5:08 PM

@IMBACORE

The box only allows you to go up to 9 anyway. It won't harm to try that first, but if it causes other problems then lower the amount of buffers until you acheive a performance balance. Weirdly you have an extra option in your Image Playback box that I don't have, which is 'Change footage dimensions in high quality (slower)'.

I wonder why that has disappeared in the newer version of MEP?


No idea as I only have the 2015 version. :(

So increasing the number of buffers = harder on your PC's resources?

CubeAce wrote on 2/22/2019, 5:55 PM

@IMBACORE

Any increase in any configuration would be an increase on a machine's resources but sometimes it's a trade-off that works without serious consequences or a loss of performance where it's acceptable or least noticeable.

My question may be answered by another member who has owned both versions.

Older versions of some programs sometimes have to be run in compatibility mode to work well on newer operating systems. Either because they can't cope with newer screen resolutions or processor speeds or are now working in a 64-bit operating system whereas before they were working with a 32-bit operating system. Sometimes it's hard to pin down what causes particular problems.

That is why it is preferable to give as much information as possible as to regard to PC specs, operating system, programs involved, including which versions and project type.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

IMBACORE wrote on 2/23/2019, 10:36 AM

@IMBACORE

Any increase in any configuration would be an increase on a machine's resources but sometimes it's a trade-off that works without serious consequences or a loss of performance where it's acceptable or least noticeable.

My question may be answered by another member who has owned both versions.

Older versions of some programs sometimes have to be run in compatibility mode to work well on newer operating systems. Either because they can't cope with newer screen resolutions or processor speeds or are now working in a 64-bit operating system whereas before they were working with a 32-bit operating system. Sometimes it's hard to pin down what causes particular problems.

That is why it is preferable to give as much information as possible as to regard to PC specs, operating system, programs involved, including which versions and project type.

Setting the buffer to 9 seems to have largely solved the problem although I still managed to catch one instance where the audio glitched up for a second like that in the OP's video.

I've already mentioned my specs:

"My specs:
i5-6600
Nvidia GTX 1060 Dual 6GB
Asus H170 Gaming Pro (with the latest Realtek audio driver)
8 GB RAM
Windows 7 64-bit"

Additional info:

- I'm using Razer Synapse with the Razer Seiren microphone and Razer Surround installed
- The glitch is not present in the recorded video; only when you load it to Magix.
- The glitch occurs even before exporting. Instances of it show up on the wave form as vertical narrow bars.
- Using OBS with Magix Movie Edit Pro does NOT replicate this glitch. Only with Shadowplay (and I can't use OBS with this particular game as it bugs out).
- I've solved this problem by using Handbrake to render the video as two files: one containing my voice and the other the ingame audio. I'm using the DTS-HD passthru feature when doing this. I then separate the audio files using Magix. I encounter no problem using this approach but it's such a roundabout solution that a fix would be appreciated.

So, points of interest:

- Magix does NOT have any problems with OBS, only recordings by Nvidia Shadowplay

- The glitch occurs even before exporting.

- Audio produced by Handbrake do not cause any problems with Magix too.

 

 

CubeAce wrote on 2/23/2019, 2:09 PM

@IMBACORE

Your are in 5.1 surround sound? Go back to your settings and try copying the following image for the sound settings.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."