Comments

emmrecs wrote on 7/18/2020, 3:53 AM

@GORDON-TAYLOR

Welcome to the Magix user to user forums.

Audible clicks and crackles during play is almost certainly down to the settings on your computer.

I don't know, partly because you have told us almost nothing about your current set-up, whether you previously had MM installed and whether this problem was not present then, or whether you are a new user of MM. It would be very helpful to we, fellow-users, if you were to read this post and give us full details of your computer.

Then, can you post a screenshot of the Program settings>Audio/MIDI tab? It looks like this:

Notice the highlighted area. Try first increasing the "Buffer number". Crackles etc. are almost always caused by the computer being unable to handle the throughput of data to your soundcard/audio interface, hence the "Audio buffers" are used to stream the audio and avoid those crackles.

If increasing the buffer does not work, try increasing wither or both of the other settings until you find what combination "works" for you.

Just for complete clarification: the settings in my screenshot are those that "work" on my computer. Do not try and copy them exactly!

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 7/18/2020, 5:43 AM

@GORDON-TAYLOR

Hi

As I commented here.

I have found that it is necessary to double the size of the Multitrack and preview buffers to achieve click and pop free playback of the timeline.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Frank_Fader wrote on 7/21/2020, 10:08 AM

If doubling the size doesn't help, you can also try to disable Multicore-Support (switch off the "Maximum performance" option, it is on the same settings tab, see screenshot above), just to see if that has any effect.