Audio Clean Lab, tutorial videos only play 1st ten seconds and stop! Retry, same thing!

captransit wrote on 1/6/2014, 4:40 PM

Installed new Audio Clean Lab 2013 program. Install went fine Did a test recording, good, too.

Now I wanted to check out the HOW TO tutorial videos, bring them up and have chosen all of them to play. They start up and only play the first 10 seconds and stop, not pause, STOP, and the play icon comes back on again.

 I restart the video, plays 10 seconds and stops again and resets to start. Example, in the connecting sound system to computer video, woman starts out saying " you need a cord with 2 RCA connectors and a miniplug.............." and the video stops and resets. This is for all the tutorials.

i've used the Audacity program in the past and loved it but now their newer version has conflicting problems with my computer. (Windows 8.1) I've had an older version of Audio Cleaning Lab as a back up but never used it as it was harder to use. Now I'm giving you a second chance to be my primary recording program.

 

Comments

gandjcarr wrote on 1/7/2014, 3:41 AM
" Now I'm giving you a second chance to be my primary recording program."

Hi,

I want to be clear that you are not speaking to anyone from Magix here.  This is a user forum so you will not find anyone who works for Magix here very often.

This link should take you to a tutorial that plays through to the end.

http://www.magix.com/int/audio-cleaning-lab/detail/tutorials/

I did find that the one on the Canadian site and the one on the does not play through.

George