Audio but no video content with mp4 or mov files in Movie Maker 18

Adam-Clouse wrote on 8/31/2021, 12:56 PM

Hello... I just upgraded Movie Studio Platinum 15 to version 18. I find after installation the video aspects of both mp4 and mov files do not display after importing. Audio plays but no video image. I used 15 with no issue with either file type and have K-Lite Codec Pack installed ver 12.4.4 Any suggestions as to how to fix?

Thanks

Comments

Dave-Crowell wrote on 9/4/2021, 10:38 PM

Ok... this will sound weird... but try it and see if it fixes your problem.

Shut down Movie Studio
Go into your File Explorer... go to: Local Disk (C:)>Program Files (x86)>Sony>VegasMovieStudio>FileIO Plug-Ins

... that path may be different for Platinum 15... but it should be close...

Then find the folder "compoundplug" ... change the name of the fold to "compoundplug-old" or some such thing. The idea is to change the name but make sure you can change it back if this doesn't work...

open Movie Studio and see if it works... put an mp4 file into your project and it should have both the audio and the video.

If this doesn't work, simply name that folder back to what it was.

I hope this works for you like it did for me.

Dave aka Eat2surf

 

Adam-Clouse wrote on 9/5/2021, 8:26 AM

Thanks for your response Dave but I don't have a folder by that name and my installation is Magix exclusively- the name Vegas does not appear anywhere in my file system OR in the program when launched. Which I admit has me confused. I have been running Movie Studio for a few years and it handles mp4 and mov files just fine (and Vegas does appear in the splash screen) but I kept getting a pop-up when launching the app for an upgrade to 18 at a good price so I went for it thinking it would be an improvement over 15. But in my opinion it is not.

johnebaker wrote on 9/5/2021, 8:49 AM

@Dave-Crowell

Hi

. . . . C:)>Program Files (x86)>Sony>VegasMovieStudio>FileIO Plug-Ins . . . .

The path you are quoting is for movie Studio 17 and earler.

Movie Studio 18 is based on Movie Edit Pro, and is an entirely different program to the old Movie Studio 17 and earlier versions, with different folder structures, plugins and plugin locations.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 9/5/2021, 7:19 PM

@Adam-Clouse

Welcome to the world of Magix/Movie Edit Pro.

Regarding your black/missing video, try this:

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 9/6/2021, 4:25 AM

@Adam-Clouse

In addition to @AAProds comment,

. . . . have K-Lite Codec Pack . . . .

There is no need to have this installed as Movie Studio has all the necessary codecs available to it already installed or installed on first use, and is known to cause issues.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Adam-Clouse wrote on 9/6/2021, 8:12 AM

Thanks all for your input. AAProds suggestion got me on track- by deselecting the hardware acceleration boxes I can now import and edit both mp4 and mov files successfully!

AAProds wrote on 9/6/2021, 9:37 AM

Thanks for the feedback @Adam-Clouse 👍

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12