So I just bought Magix 2025 upgrading from 2024. It wont open to the project window and whatever the issue is is hidden behind the Magix Opening Splash screen. Are you guys kidding?
Welcome to the Magix users forum, so not a contact for any Magix staff, sorry.
Are you guys kidding?
Err, no, we fellow-users are certainly not kidding!
When the initial splash screen is displayed, at the lower left hand corner you should see a series of events detailing the sequence of various modules being set up. On which of these does it freeze?
With that information and details of your computer (see this post for details of what we really need to know) we may well be able to suggest a solution to you.
I had the same problem but I just expect bad untested design these days. Unfortunately can't remember the remedy but maybe something to do with settings, assuming you have the same issue. If you can find a way into the settings, look for something about message boxes and bringing them back. Once they are back, read them all carefully and remember to check the box that says don't show again.
An earlier version of the software had an issue with a popup dialog hiding behind the splash screen which was fixed, however it may have crept back in again.
. . . . Unfortunately can't remember the remedy but maybe something to do with settings . . . .
One reason why you are likely to get a popup on start up is the GPU is below the minimum specification required and/or does not have a required driver component version.
Another issue which has been encountered by one user was due to installing the program on an external USB drive, while this is possible, this should not be done, it causes several issues.
If necessary, the program can be installed to an internal drive, never to an external USB drive.
As @emmrecs has requested we need your computer specifications to help with the issue.