anyone know how to fix colour picker issues in version 18?

Linda-MacDonald wrote on 3/25/2021, 4:50 AM

Hey there guys :) I've installed Xara pro version 18 on my windows 10 machine and, several times even. I have downloaded and rightclikced on the icon to run as administrator, but everytime I lose my colour picke functionality...anyone here know if there is a setting somewhere to get all the settings to work? - please see my screenshot

https://drive.google.com/file/d/1VAhXOks4keSLSO8b5tR5Gg74218qVZCG/view?usp=sharing

Comments

Former user wrote on 3/26/2021, 5:08 PM

I am now on DPX 18 and on my PC, the colour picker looks and works fine.

This is on a fully patched Windows 10 Pro 64bit 20H2 build 19042.870

The first thing I would try is update your graphics drivers (using manufacturer's websites rather than Windows updates)

Failing that, you might want to do lodge a support ticket with Magix.

https://www.magix.info/us/support/interview/