Pc, Windows 10...what ever I try I cant purchase anything from producer planet.keep getting an error message.
Welcome to the Magix forums.
Can you tell us the exact wording of the error message, or, better still, shows us a screenshot of it?
Jeff
Forum Moderator
An error has occurred during the purchase process. That’s the message I keep getting.i can get to where I can enter my card # but that’s it.
Hi
. . . . An error has occurred during the purchase process . . . .
Was there an error number - web server errors usually come with an Error xxx where xxx is a 3 digit number and usually starts with 4 or 5.
Have you tried a different web browser?
John EB
It doesn’t come with a number,just cancels me out every time.I’ve also tried Microsoft edge as a different browser. I feel like it has something to do with my browser but I don’t know what that is. I’m a fan of the acid program but I’m getting fed up with the fact that I can’t access anything.
Hi @Ryan-Dougherty,
the card you tried several times before the success was declined. Please talk to your bank about online payments.
Kind regards