Comments

johnebaker wrote on 6/18/2022, 3:17 AM

@Kim-Hansen

Hi and welcome to the forum.

When you purchased the program did you give Elgiganten the same email address you have used for the forum?

If not, try the email address you gave to Elgiganten to register the software.

Otherwise contact Magix by email to infoservice@magix.net giving them the date of purchase, serial number and a scanned copy of the sales receipt if have one.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Kim-Hansen wrote on 6/18/2022, 3:22 AM

Thanks. I came to the software, to choose from video camera, from files, or from video machines . At push botton to dv camera, program shows i need firewire cable..

My new pc dont have this possible. And cable is not included.

 

So I think it might be impossible for me, to get my 20 dv tapes on my pc.

 

I have to Pay a company to do the job

johnebaker wrote on 6/18/2022, 6:33 AM

@Kim-HansenHi

Hi

Did you get a USB video converter with the program like this

, and does your DV camera have a DV to Yellow/Red/White connectors cable like this

If so you can use these to capture the video from the camera.

HTH

John EB

Last changed by johnebaker on 6/18/2022, 6:34 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.