All I did was reallocate space to my C drive & NOW - Soundforge 12.

sathyme wrote on 5/21/2021, 12:00 PM

I have a project open -- and when I try to save it in SoundForge 12 PRO (which I have registered and have a license to), the program shows the following message: "An error occurred while creating the media file. There is no license to use this software".

I am actually STILL in the warranty period I believe - (Install 9/2020) - and of course I have a license and everything - I lost the file obviously - and this is my livelihood - can anyone help?

Comments

sathyme wrote on 5/21/2021, 12:04 PM

Nevermind - I fixed it - Thanks to all that WERE going to reply!

rraud wrote on 5/21/2021, 1:40 PM

For other users who may encounter the same dilemma, please state how you fixed it. Thanx.

sathyme wrote on 5/21/2021, 2:35 PM

Hi - Sure - SO - First - I put in a New hard Drive and Ram in Dec. - I have a Lenovo laptop - I believe when you use Acronis software for transferring your drive - and you have a Lenovo - Unless you look VERY CAREFULLY - MOST of the space of your NEW Hard Drive will be allocated to Lenovo Recovery - OVER HALF - so I obviously ran out of space - for NO reason at all - as it was all allocated to the Lenovo Recovery Drive. I noticed this - TODAY - SO I actually purchased Easeus (The free version DOES NOT allow you to do this - in case you are wondering - it was cheap - OR you CAN DO a TEST TRIAL with the PRO - I just went ahead and purchased it) - to change the partitioning - everything went well - and I started recording - went to save - and couldn't - I received the error msg I stated above. I DID get a pop up saying I must have changed something - and took me to ANOTHER window pop-up that says I had to deactivate - which made no sense to me - Not finding any answers about this - ANYWHERE - I closed and opened SF 12 several times- and it told me I had no activations or something left - (I have TWO computers - and as you know they allow you to put SF12 on UP TO 2 computers or licenses) - After Freaking out - I went back and just deactivated - which gave me another pop-up and said I can reactivate - and I cant remember the other windows now - but it worked.

SO - for ANYONE ELSE who is going to change out their Hard Drive AND/OR re-partition - I suggest - you do a TEST BEFORE recording anything of value and see if you can save your work etc. - If so - no problem - if not - follow the deactivation pop-ups and then reactivate - as it worked for me EVEN THOUGH it makes no sense why I should have had this problem - as I ADDED TO - NOT subtracted - from my MAIN DRIVE or my C drive partition!

SP. wrote on 5/21/2021, 6:36 PM

@sathyme Thanks for the information. I would guess that Magix saves some data about the hardware and if it changes, for example the drive size, it invalidates the license and it needs to be reactivated. Many software developers do this with their licenses. This prevents distributing system backups with the installed and unlocked software to other people.