Comments

SP. wrote on 12/6/2022, 1:18 AM

@stein-s Are you getting a specific error message?

emmrecs wrote on 12/6/2022, 4:27 AM

@stein-s

In addition to what @SP. has asked, is there any chance you have exceeded the maximum number of concurrent activations which Samp and SF allow, which is 2? If you go to your Magix account you can check your product record and deactivate any installs you no longer use or need.

HTH

Jeff
Forum Moderator

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stein-s wrote on 12/6/2022, 6:45 AM

@stein-s Are you getting a specific error message?

 

stein-s wrote on 12/6/2022, 6:47 AM

Hi! thanks for the reply.

Here is the error code I got:

This serial number has already been registered to
another email adress. Please contact MAGIX support.

Error code: -24

stein-s wrote on 12/6/2022, 6:47 AM

@stein-s

In addition to what @SP. has asked, is there any chance you have exceeded the maximum number of concurrent activations which Samp and SF allow, which is 2? If you go to your Magix account you can check your product record and deactivate any installs you no longer use or need.

HTH

Jeff
Forum Moderator

 

stein-s wrote on 12/6/2022, 6:52 AM

I think I know how to solve it, give it a try....

There is an old windows on the c drive. And when I boot, there is a message that tells me this:

there is a problem with your windows loggin, but it works anyway.

So...a new clean win 10 install hopefully will solve this.

 

best regards