Comments

SP. wrote on 12/6/2022, 1:18 AM

@stein-s Are you getting a specific error message?

emmrecs wrote on 12/6/2022, 4:27 AM

@stein-s

In addition to what @SP. has asked, is there any chance you have exceeded the maximum number of concurrent activations which Samp and SF allow, which is 2? If you go to your Magix account you can check your product record and deactivate any installs you no longer use or need.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

stein-s wrote on 12/6/2022, 6:45 AM

@stein-s Are you getting a specific error message?

 

stein-s wrote on 12/6/2022, 6:47 AM

Hi! thanks for the reply.

Here is the error code I got:

This serial number has already been registered to
another email adress. Please contact MAGIX support.

Error code: -24

stein-s wrote on 12/6/2022, 6:47 AM

@stein-s

In addition to what @SP. has asked, is there any chance you have exceeded the maximum number of concurrent activations which Samp and SF allow, which is 2? If you go to your Magix account you can check your product record and deactivate any installs you no longer use or need.

HTH

Jeff
Forum Moderator

 

stein-s wrote on 12/6/2022, 6:52 AM

I think I know how to solve it, give it a try....

There is an old windows on the c drive. And when I boot, there is a message that tells me this:

there is a problem with your windows loggin, but it works anyway.

So...a new clean win 10 install hopefully will solve this.

 

best regards