Comments

johnebaker wrote on 7/19/2021, 6:06 PM

@Leilaangel

Hi

What would the total run time of the 2 slideshows be, and are you creating a DVD or Blu-Ray disc?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 7/20/2021, 5:40 AM

Hi when going over to burn , it stated disc full and it was approx 4474 if memory serves me correctly, so don’t know how much larger it would be unless there is a way to tell how long each slideshow is, I have tried to separate them with s/show manager, but then it comes up with encoding error, and won’t burn to DVD, I am hoping that I haven’t corrupted my slideshow so I have to start over.

leila

 

 

johnebaker wrote on 7/20/2021, 7:04 AM

@Leilaangel

Hi

The length of the slideshow is displayed in Photostory Preview window - position the cursor at the end of the projects Storyboard or Timeline view, by pressing the End key on your keyboard, and note the times - in the example below, this project is 1 min 54 secs and 20 frames - you can ignore frames value.

. . . . when going over to burn , it stated disc full and it was approx 4474 if memory serves me correctly,  . . . .

That would suggest the project is more than 2 hrs long, if it is less than approx 4 hrs long you could try using Dual Layer discs - DVD+R DL, disks if your disc burner supports them.

HTH

John EB

Last changed by johnebaker on 7/20/2021, 7:08 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 7/20/2021, 7:56 AM

Thanks John will try this Leila

Leilaangel wrote on 7/21/2021, 6:46 AM

Hi I have removed slideshows from my project to allow it to fit on dvd disc, but am receiving message, encoding error while writing project file, notepad saying on several of the errors, no import module for image file and gives related image numbers, what can I do to resolve this ?

johnebaker wrote on 7/21/2021, 7:42 AM

@Leilaangel

Hi

Is there anything different about the images that are listed in the crash data - the error message would suggest they are a different format ?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 7/21/2021, 10:10 AM

Hi I wrote down just one of the errors and can’t find it on notepad again, but it’s img 00 18.mov. I think it’s from my camera, could be iPad.

leila

johnebaker wrote on 7/21/2021, 5:40 PM

@Leilaangel

Hi

. . . . img 00 18.mov . . . .

A file with the extension .mov is a video file - download and install MediaInfo and use this to analyse the file. Post the results from the Text view in MediaInfo - you can copy and paste directly into your reply.

John EB

Last changed by johnebaker on 7/21/2021, 5:40 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 7/23/2021, 12:52 PM

​​​​​​​

Leilaangel wrote on 7/23/2021, 12:53 PM

Some sample pages from the log.

leila

johnebaker wrote on 7/23/2021, 2:47 PM

@Leilaangel

Hi

Unfortunately the images you posted are not what I asked for - please read my last post again and provide the information asked for.

Thanks

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 7/24/2021, 7:30 AM

Downloaded medial info, selected text, highlighted it copied it but can’t get it attached to post.

leila

emmrecs wrote on 7/24/2021, 11:44 AM

@Leilaangel

Don't try to attach the text, simply copy it and then paste it into the Comment box where you write your replies.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Leilaangel wrote on 7/31/2021, 10:23 AM


Complete name                            : C:\Users\leila\Documents\MAGIX\Photostory Deluxe\2021-05-08
File size                                : 468 KiB

emmrecs wrote on 7/31/2021, 12:14 PM

@Leilaangel

Sorry, but that is not what we need!

Please open MediaInfo and choose the .mov file as the file to be analysed, not your PS project file. Then, go to Options>Text View in the MediaInfo menu and copy ALL the data there and paste it into your next reply.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Leilaangel wrote on 8/1/2021, 10:06 AM


Complete name                            : C:\Users\leila\Documents\MAGIX\Photostory Deluxe\2021-05-08
File size                                : 468 KiB

Leilaangel wrote on 8/1/2021, 10:20 AM

hope its what you need

emmrecs wrote on 8/1/2021, 11:53 AM

@Leilaangel

You have simply reposted what you did before! Please reread my last post and follow exactly what it says.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Leilaangel wrote on 8/1/2021, 12:16 PM

Hi I typed in .mov file in medialinfo, it brought up yellow highlighted mov files, I then selected those, but obviously I need to get help so will try a s a.p to get it to you.

thanks Leila

johnebaker wrote on 8/1/2021, 1:04 PM

@Leilaangel

Hi

Try this method to analyse the video file:

John EB

Last changed by johnebaker on 8/1/2021, 1:26 PM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Leilaangel wrote on 8/2/2021, 9:01 AM


Complete name                            : C:\Users\leila\Pictures\2020\IMG_0018.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 65.5 MiB
Duration                                 : 35 s 418 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 15.5 Mb/s
Encoded date                             : UTC 2020-06-28 10:57:22
Tagged date                              : UTC 2020-06-28 10:57:30
Writing library                          : Apple QuickTime
com.apple.quicktime.location.ISO6709     : +52.6497+001.5330+008.820/
com.apple.quicktime.make                 : Apple
com.apple.quicktime.model                : iPad Air (3rd generation)
com.apple.quicktime.software             : 13.5.1
com.apple.quicktime.creationdate         : 2020-06-28T10:33:28+0100

Videoc
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 35 s 418 ms
Bit rate                                 : 15.4 Mb/s
Width                                    : 1 310 pixels
Clean aperture width                     : 1 310 pixels
Height                                   : 1 066 pixels
Clean aperture height                    : 1 066 pixels
Display aspect ratio                     : 5:4
Original display aspect ratio            : 1.229
Frame rate mode                          : Variable
Frame rate                               : 29.970 (29970/1000) FPS
Minimum frame rate                       : 28.571 FPS
Maximum frame rate                       : 31.579 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.367
Stream size                              : 65.0 MiB (99%)
Title                                    : Core Media Video
Encoded date                             : UTC 2020-06-28 10:57:23
Tagged date                              : UTC 2020-06-28 10:57:30
Color range                              : Limited
Color primaries                          : Display P3
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 35 s 417 ms
Source duration                          : 35 s 480 ms
Bit rate mode                            : Variable
Bit rate                                 : 96.0 kb/s
Channel(s)                               : 1 channel
Channel layout                           : C
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 413 KiB (1%)
Source stream size                       : 414 KiB (1%)
Title                                    : Core Media Audio
Encoded date                             : UTC 2020-06-28 10:57:23
Tagged date                              : UTC 2020-06-28 10:57:30

Other #1
Type                                     : meta
Duration                                 : 35 s 418 ms
Bit rate mode                            : Variable
Duration_FirstFrame                      : 3637
Duration_LastFrame                       : 31482

Other #2
Type                                     : meta
Duration                                 : 35 s 418 ms

Other #3
Type                                     : meta
Duration                                 : 35 s 418 ms
Bit rate mode                            : Variable

Leilaangel wrote on 8/2/2021, 9:02 AM

fingers crossed

emmrecs wrote on 8/2/2021, 10:40 AM

@Leilaangel

No need to cross your fingers, that data is what we need to see, thank you.

I'm sure @johnebaker will see your post and make rather more detailed comments but my immediate thoughts are:

  • I see this video uses the Quick Time codec. So, do you have some iteration of Quick Time installed on your computer?
  • I note the frame rate is "variable" but the range within which it runs should not cause a particularly great problem, I would have thought.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 8/2/2021, 2:04 PM

@Leilaangel

Hi

Thanks for the MediaInfo information, as @emmrecs has commented that is exactly what we needed.

The initial problem that Jeff has commented on ie Quicktime - it should not be necessary to install this as the video is encoded in the standard AVC codec and the audio in the standard AAC codec.

Photostory Deluxe, assuming it is the latest version ie 20.0.1.62 - see under Help, About - should be able to use this with no issue.

Looking back at your previous posts the error messages in the log file are referring to images, I think we have may have been side tracked by the mention of MOV files.

Can you use MediaInfo to analyse one of the images that are in the folders mentioned in the log file and post the results.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.