So I've found a wierd issue that if I try to add extra audio to a project (music, background ambience, ect), the project will always crash when I try to export it as an MP4 file. The audio is always mp3 format, and it is ONLY audio that has this problem. Titles and images are fine.
Hi.
You should have a copy of Windows Media Player working on your system for mp3 files to work with MMS or VPX.
Not sure why but I'm sure I've read it in the support section somewhere.
I have no problem using mp3 files with VPX 14 and I do have WMP 12 installed.
Ray.
Ray.
Hi.
You should have a copy of Windows Media Player working on your system for mp3 files to work with MMS or VPX.
Not sure why but I'm sure I've read it in the support section somewhere.
I have no problem using mp3 files with VPX 14 and I do have WMP 12 installed.
Ray.
Ray.
That's just it. In the past, MP3 has worked fine. It's only last year that this problem started
Hi
. . . . . In the past, MP3 has worked fine. It's only last year that this problem started . . . .
What changed on the computer eg upgraded to a newer version of the software, Windows upgrade, different Antivirus program, hardware changes or what?
John EB
Forum Moderator
Okay. So I did more research... and it left me more confused.
First. I thought "Maybe I have too many tracks"
So I tried exporting with a single Mp3 file... and it worked!
Then I tried with a second... it worked!
Third... fourth... it worked!
Okay. So it wasn't the mp3 files. So what was it?
I had put a fade out at the end originally. So maybe THAT was causing the problem?
Sure enough, I put the fae out back in, and the export crashed.
So I exported the project as an mp4 without the fade out and it worked.
Then I made a new project tab with this new mp4 file and added a fade out to it.
It worked!
So. I had a different project that had the EXACT same issue. So I decided to try this method with THAT project. Afteall, it did also have a fade out.
So I removed the fade out from this project, and...
No effect. Export still crashed.
BUT. This project was much larger than the last. This one was about 40 minutes, while the last one was only seven. And even though I have exported projects that are four hours long recently with no issue, those projects had much less edits to them. Maybe it was too many things for the export to keep track of?
So, I split the project into about four different tabs. Each about 5-10 minutes long.
I exported tab 1. Success!
Tab 2... Success!
Tab 3... failed!
Okay... Tab 3 was shorter than the other two. So it couldn't be the result of it being too big. Perhaps there was a file in tab 3 that was causing the export to crash!
Nope... same files used as tab 2.
So... why was THIS one crashing. It made no sense.
It still makes no sense.
You are still not giving us the whole story and guessing.
Why are you using a video editor to export what seems to be purely just an audio track file only when a DAW would be much better suited to such a task?
Why are you referring to tabs?
Are you trying to export and burn to a DVD or some other form of optical disc?
Are all your mp3 files uniformly recorded or do they vary?
Ray.
Hi
Is this a continuation of your previous topic here? If so I will close that topic to stop splitting of responses.
Did you try the solution I gave you in that topic?
Download and install MediaInfo and analyse the original audio clip causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse the audio clip for all the data required - though the tutorial refers to analysing a video clip, it is the same procedure for audio.
John EB
I've had Magix reject certain MP3s. If it is only one MP3, try re-encoding it in say Audacity and re-importing it. I believe Magix likes 48khz files the best.
Why are you referring to tabs?
Probably the movie tabs, Ray.
Why are you using a video editor to export what seems to be purely just an audio track file only when a DAW would be much better suited to such a task?
Nothing wrong with that, I've done it a few times when I've wanted trimmed MP3s or MP3s from WAVs. I'd rather edit an MP3 in Magix than Audacity. What's a DAW?
Hi Al.
The highest sample rate supported by mp3 is 48kHz. at 320kbs at a maximum bit depth of 24bits. Lower than supported files can also be produced by some applications as similar to the ones you showed us some time back that can cause problems to most editors. I'm not sure that lower bit rates are conducive to good audio quality for music.
As NLE (Non Linear Editor) is to video, DAW (Digital Audio Workstation) is to audio although in more recent times is now also referred to as a NLAE, (Non Linear Audio Editor) but DAW was used first as not all of the first applications were non destructive of the original files. Actually nor were the first digital photo editors.
Why? DAWs do not work in frames. Playback speeds during editing, and scrolling are therefore smoother and more listenable, Cuts and fades can be much more flexible and precise and some can add digital information into a burned disc to show track number and additional information such as track name and additional sleeve notes. Waveforms can be much better viewed as you can adjust the height as well as the length to see softer audio parts more clearly. You can always edit exactly at a zero voltage part of a waveform with a dedicated audio editor so you never have hear a thump at the start or end of an edit when butt joining two parts. It is also easier to see any DC offset in the waveform and correct it.
Ray.
You are still not giving us the whole story and guessing.
Why are you using a video editor to export what seems to be purely just an audio track file only when a DAW would be much better suited to such a task?
Why are you referring to tabs?
Are you trying to export and burn to a DVD or some other form of optical disc?
Are all your mp3 files uniformly recorded or do they vary?
Ray.
I never said it was purely audio. You made that assumption yourself.
Hi
Is this a continuation of your previous topic here? If so I will close that topic to stop splitting of responses.
Did you try the solution I gave you in that topic?
Download and install MediaInfo and analyse the original audio clip causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse the audio clip for all the data required - though the tutorial refers to analysing a video clip, it is the same procedure for audio.
John EB
@johnebaker It is and I tried everything in there Nothing worked.
The thing is. As I said here: https://www.magix.info/us/forum/adding-audio-causes-export-to-crash--1323562/#ca1858936
It turns out it's NOT the audio file causing issue. Or a file at all.
Some projects export fine. OThers don't. For NO discernible reason.
@johnebaker More info:
So it's not fully crashing and restarting the program like last time. But the export will still jut randomly stop halfway through.
In regards to:
Tab 3... failed!
Okay... Tab 3 was shorter than the other two. So it couldn't be the result of it being too big. Perhaps there was a file in tab 3 that was causing the export to crash!
Nope... same files used as tab 2.
So... why was THIS one crashing. It made no sense.
It still makes no sense.
Doing your solution of making that part a new MVD seemed to help. But I'd still like to know hat seems to be causing these random crashes.
I'd still like to know hat seems to be causing these random crashes.
And we would really like to help you but you have got to be prepared to fully answer every question you have been previously asked, especially the one asking for a MediaInfo analysis of one of your files which is causing the problem, as @johnebaker said earlier!
Jeff
Forum Moderator
I'd still like to know hat seems to be causing these random crashes.
And we would really like to help you but you have got to be prepared to fully answer every question you have been previously asked, especially the one asking for a MediaInfo analysis of one of your files which is causing the problem, as @johnebaker said earlier!
Jeff
Forum Moderator
But I told you. The files AREN'T causing the problem.
If the files are not the problem then something in your computer (hardware, software, RAM, CPU, GPU, HDD/SSD, etc.) is the cause, surely?
Have you created a Support Ticket, via the Support header of any forum page, always choosing the option to "Ask Support" or similar? I ask this, because (assuming Support still do this, they did for me the last time I needed to create a ticket) you will almost certainly be asked to download system check software. When you run it it compiles an extensive report which is then emailed directly to Magix for them to study and make recommendations on resolving any problems.
Jeff
Forum Moderator
The reason others have asked for information specifics about your files @Lunacorva, is so that they can see if they can replicate the issue on their computer.
If you could upload a "raw" sample, give a "recipe" (step by step reproduction), then if it happens to others, it's a "global" issue, not an individual issue.
There are instances where one person would suffer and issue, and others don't. So if someone wants help, they have to provide the necessary information requested, whether they think it relevant or not.
As we would say in basketball, "the ball's in your court"....
@CubeAce, I have Reaper, Soundforge Pro and Audacity on my computer, but have used video editors for editing music or changing WAV to MP3 and reverse.
Hi,
Make sure to read the messages from Jeff and @Reyfox. It would be helpful if you could do what is requested.
Some projects export fine. OThers don't. For NO discernible reason.
That tells me that you have either one or more files that MMS doesn't like or you have done something on the timeline that MMS doesn't like, or something is wrong with your computer or OS. Otherwise, we would all have similar problems.
For audio files, if you don't have another audio editor, you have Music Editor 3 that comes with MMS. You can open it directly by navigating to it under C:\Program Files\MAGIX\......\MusicEditor.exe. It can be used as a stand-alone. Drag the MP3 onto it and export to a wave file. Change the parameters if necessary to 48 kHz before exporting. Try using that.
John CB
Okaay. Where do I find the Support Header? or a Support Ticket?
Also, for the first project, these were all the files I used:
General
Complete name : D:\Videos\Wrestling Highlights\Silver vs. Statlander Highlights.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/avc1)
File size : 133 MiB
Duration : 4 min 30 s
Overall bit rate mode : Variable
Overall bit rate : 4 138 kb/s
Frame rate : 29.970 FPS
Encoded date : 2023-03-28 17:24:48 UTC
Tagged date : 2023-03-28 17:24:48 UTC
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=3, N=25
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 4 min 30 s
Bit rate : 4 005 kb/s
Width : 640 pixels
Height : 360 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.580
Stream size : 129 MiB (97%)
Language : English
Encoded date : 2023-03-28 17:24:48 UTC
Tagged date : 2023-03-28 17:24:48 UTC
mdhd_Duration : 270170
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 min 30 s
Bit rate mode : Variable
Bit rate : 128 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 4.12 MiB (3%)
Language : English
Encoded date : 2023-03-28 17:24:48 UTC
Tagged date : 2023-03-28 17:24:48 UTC
mdhd_Duration : 270123
General
Complete name : D:\Videos\Wrestling Highlights\Dickinson vs. Statlander highlights.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/avc1)
File size : 759 MiB
Duration : 4 min 24 s
Overall bit rate mode : Variable
Overall bit rate : 24.0 Mb/s
Frame rate : 29.970 FPS
Encoded date : 2023-03-28 16:47:08 UTC
Tagged date : 2023-03-28 16:47:08 UTC
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=3, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 4 min 24 s
Bit rate : 23.9 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.384
Stream size : 754 MiB (99%)
Language : English
Encoded date : 2023-03-28 16:47:08 UTC
Tagged date : 2023-03-28 16:47:08 UTC
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 4 min 24 s
Bit rate mode : Variable
Bit rate : 160 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 5.05 MiB (1%)
Language : English
Encoded date : 2023-03-28 16:47:08 UTC
Tagged date : 2023-03-28 16:47:08 UTC
General
Complete name : D:\Videos\Wrestling Highlights\Statlander v Janela highlights.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/avc1)
File size : 1.16 GiB
Duration : 6 min 51 s
Overall bit rate mode : Variable
Overall bit rate : 24.2 Mb/s
Frame rate : 29.970 FPS
Encoded date : 2023-03-28 13:28:03 UTC
Tagged date : 2023-03-28 13:28:03 UTC
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, GOP : M=3, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 6 min 51 s
Bit rate : 24.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.386
Stream size : 1.15 GiB (99%)
Language : English
Encoded date : 2023-03-28 13:28:03 UTC
Tagged date : 2023-03-28 13:28:03 UTC
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 6 min 51 s
Bit rate mode : Variable
Bit rate : 160 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 7.84 MiB (1%)
Language : English
Encoded date : 2023-03-28 13:28:03 UTC
Tagged date : 2023-03-28 13:28:03 UTC
General
Complete name : C:\Users\Lunac\Music\Cauterize Kris Statlander AEW Entrance Theme - AEW Music.mp3
Format : MPEG Audio
File size : 2.91 MiB
Duration : 2 min 8 s
Overall bit rate mode : Variable
Overall bit rate : 186 kb/s
Track name : 'Cauterize' Kris Statlander AEW Entrance Theme | AEW Music
Writing library : LAME3.99r
Cover : Yes
Cover description : Album cover
Cover MIME : image/jpeg
comment : www.dvdvideosoft.com
Audio
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo
Duration : 2 min 8 s
Bit rate mode : Variable
Bit rate : 186 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 41.667 FPS (1152 SPF)
Compression mode : Lossy
Stream size : 2.85 MiB (98%)
Writing library : LAME3.99r
Encoding settings : -m m -V 10 -q 0
General
Complete name : C:\Users\Lunac\Music\Take A Ride Kris Statlander (V2 Wall) AEW Entrance Theme - AEW Music.mp3
Format : MPEG Audio
File size : 3.33 MiB
Duration : 2 min 27 s
Overall bit rate mode : Variable
Overall bit rate : 185 kb/s
Track name : 'Take A Ride' Kris Statlander (V2 Wall) AEW Entrance Theme | AEW Music
Writing library : LAME3.99r
Cover : Yes
Cover description : Album cover
Cover MIME : image/jpeg
comment : www.dvdvideosoft.com
Audio
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo / MS Stereo
Duration : 2 min 27 s
Bit rate mode : Variable
Bit rate : 185 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Frame rate : 41.667 FPS (1152 SPF)
Compression mode : Lossy
Stream size : 3.26 MiB (98%)
Writing library : LAME3.99r
Encoding settings : -m m -V 10 -q 0
As I wrote previously, the Support link is in the header of any forum page. Simply scroll to the top of this page you are now on and find and click on SUPPORT.
Jeff
EDIT: you posted whilst I was writing,so thanks for the MediaInfo data. However, on initial checking I see nothing that might help to explain your problem, except that you titled the thread as the problem being created when you add audio files. (I know you later wrote the actual files were NOT the problem)
However, I note your mp3s use the LAME encoder, rather than the more "usual" Frauenhofer one. I wonder whether VPX "stumbles" over that LAME encoder? I don't think it should, but ...
@Lunacorva wrote:
Okaay. Where do I find the Support Header? or a Support Ticket?
Have you looked at the top of this page and seen the word SUPPORT?
Looking at your MediaInfo of the files, you have several different resolutions and audio codecs. Which one specifically is causing the issue? Have you tried exporting each file one at a time to see if they all export?
Hi.
There is a difference in the audio frame rate of one file which is a non standard frame rate for video audio and could be a problem when cross faded with another track. If a track was to be tested by others I would suggest it be that one.
Complete name : C:\Users\Lunac\Music\Cauterize Kris Statlander AEW Entrance Theme - AEW
Offending parameter.
Frame rate : 41.667 FPS (1152 SPF)
Ray.
Hi
Not Ray - however M4A is supported provided the internal audio encoding format is itself supported, eg:
Complete name : W:\MAGIX\DVD_BD_Projects\Test Projects\audio samples\Formats\ff-16b-2c-44100hz.m4a
Format : MPEG-4
Format profile : Apple audio with iTunes info
Codec ID : M4A (isom/iso2)
File size : 2.89 MiB
Duration : 3 min 7 s
Overall bit rate mode : Constant
Overall bit rate : 129 kb/s
Recorded date : 2016-04-12
Writing application : Lavf57.71.100
Audio
ID : 1
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 3 min 7 s
Duration_LastFrame : -20 ms
Bit rate mode : Constant
Bit rate : 128 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 2.86 MiB (99%)
Default : Yes
Alternate group : 1
John EB
@Lunacorva wrote:
Okaay. Where do I find the Support Header? or a Support Ticket?
Have you looked at the top of this page and seen the word SUPPORT?
Of course. That was the frst thing I clicked. It then irected me to the forums as the fastest way to get help. I never saw anything about a ticket.