Activation Code for Saxophonia is not working

adey wrote on 4/11/2021, 7:26 PM

Hi, I have a purchased code for a set of Vita Instruments that I purchased in 2019, one of which is for Saxaphonia., the Activation Code is : Removed by Moderator., but when i try to use it, it comes up with the message, Activation Code Not Working, Please Purchase a new code.., Please can you help with this?

I do not see why I should have to re-purchase a code for software that i have already purchased and registered?

Also, where is the URL for all of the Software Instruments that I should have? as I have purchased over recent years?

When I go to Magix.com, and I login, I can only see the list of actual programs that I have purchased, and not the Instrument add-ons ??

Please Help?

Regards,

Adey Gibbs

Comments

PATIENT-X wrote on 4/11/2021, 7:37 PM

@adey

Hello, Welcome

As this is a public user to user forum, I have removed your activation code details, please do not publish personal information here.

There are no magix employees here.

Forum Moderator

adey wrote on 4/11/2021, 7:44 PM

It would be nice to know where the 'simple' EMAIL TECHNICAL SUPPORT LINK can be found .., but hey, help is never easy with Magix is it??.., Thanks anyway :)

PATIENT-X wrote on 4/11/2021, 8:04 PM

@adey

I can certainly help you, just follow the step by step instructions on how to contact support here.

Forum Moderator