Activation Code

JLed wrote on 4/11/2016, 1:27 AM

I want to get an activation code in order to be able to use mp4 format, I have the information required but the Computer ID, I just don't know what number or name is refered to the Magix Customer Service, Plese can someone help me? Thanks

Comments

johnebaker wrote on 4/11/2016, 2:55 AM

Which version of MEP are you using - please give the full name.

John EB

JLed wrote on 4/12/2016, 1:02 AM

Thanks for replying johnebaker.

I have Movie Edit Pro 16 plus

johnebaker wrote on 4/12/2016, 4:53 AM

For Movie Edit Pro 16 Plus (MEP 16+) the codec should activate online when you add the very first mp4 to the timeline.

When do you get the message requesting the computer id?

Which version of Windows are you using?

If windows 10 and you upgraded from 7 or 8 then MEP 16 Plus will not be able to register the mp4 codec.

MEP 16+ is not compatable with Windows 10 and you will have to upgrade to a version of MEP which is compatible and your computer specification should exceed the minimum requirements for working with HD video.

HTH

John EB

JLed wrote on 4/13/2016, 2:02 AM

Yes, I have Windows 10. So, thank you very much for your help, I will update MEP to make it compatible with..

THANKS AGAIN...