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emmrecs wrote on 3/23/2022, 8:59 AM

@Doyle-Grisham

Welcome to the Magix user to user forums.

Assuming that either your wife or yourself, or both, are registered with Magix as the "owner" of this software, log into your Magix account, go to My products, find the entry for SF Pro 12 and under a "Show more details" link you will find all the activations currently associated with that software. Deactivate any that are no longer needed or used.

Then try again to activate the software on your wife's laptop.

If it still fails, or you cannot access your Magix account, you will need to email infoservice@magix.net and request their help.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam