Activating NewBlue TotalFX

browj2 wrote on 2/7/2023, 6:17 AM

@Christopher-Smith1979

Hi Christopher,

I think that you forgot to upload the screen shots, or are you having trouble uploading using the upload button? It has been problematic over the last month or so.

I think that this has been answered. Did you do a search on the forum?

John CB

browj2 wrote on 2/7/2023, 7:16 AM

@Christopher-Smith1979

Hi Christopher,

Oops! Not a good idea. Remove those uploads immediately as they contain your serial numbers. You need to hide them.

John CB

Christopher-Smith1979 wrote on 2/7/2023, 7:58 AM

Yes, removed. Thanks. Still need help though.

CubeAce wrote on 2/7/2023, 8:34 AM

Hi and welcome to the user to user forums.

Did you try the following and press this option?

If you did and it didn't work, try going to your firewall / Antivirus programs and add all Movie Studio and related program folders to the exclusions list for scanning in case the security measures are stopping interactive communication between applications.

Some Antivirus software will give 'false positives' to some program activities and block them.

Ray.

browj2 wrote on 2/7/2023, 8:38 AM

@CubeAce

Hi Ray,

Was there not something about having to uninstall the NB Manager and getting the new one first?

John CB

Christopher-Smith1979 wrote on 2/7/2023, 8:58 AM

I have done the install for all users thing. I have no virus protection apart from windows firewall.

How can I update the NewBlueFX App Manager? It is not on their website.

CubeAce wrote on 2/7/2023, 9:35 AM

@browj2 @Christopher-Smith1979

Hi John. Yes I remember. I think it was mentioned by Andy.

I will try to look at his posts.

The solution may be here

Ray.

Former user wrote on 2/7/2023, 10:24 AM

@Christopher-Smith1979 In the past I've had problems like this with the red cross even though activation has been done, try going to Windows Settings - System - Storage - delete Temporary files, in my case this fixed it more than once, I think Windows/Magix was using some saved settings/thumbnails,

CubeAce wrote on 2/7/2023, 11:02 AM

@Christopher-Smith1979

Hi. I finally found the post for the alternative link here.

I have no idea if the link there works or not but if it doesn't then that avenue of correcting the problem has gone.

Let us know if it works please.

[Edit] Just realised it was a fix for NB essentials not Total FX so I think both John CB and myself remember the fix but for the wrong program. Try contacting New Blue or Gid's solution.

Sorry.

Ray.

Christopher-Smith1979 wrote on 2/7/2023, 11:11 AM

Hi CubeAce. found the link from before here https://www.magix.info/us/forum/how-to-access-newblue-fx-in-ms-suite--1308578/?page=3#write-comment

That worked for me. Basically install NB Titler Pro 7 Ultimate then re activate NB stuff. Watermarks magically disappear. NewBlue titler still very slow though compared other effects.

Thanks for all help on this forum

CubeAce wrote on 2/7/2023, 11:18 AM

@Christopher-Smith1979

Hi Christopher.

Ha! I had just hunted that link down myself and was about to post it.

Glad you have a solution you shouldn't have needed to have in the first place.

Welcome to the weird world of Magix users.

Ray.