Activating MS15 and MS16 not possible

marcelocolina wrote on 1/26/2016, 1:43 PM
Hi. I just update the computer to Windows 10. Music Studio 16, where i have all my projects decided that i need activate it again after the update. It connects to internet with the Serial and the email, but it says that for security reasons the internet activation is not allower, because i have surpased the number of times it can be done... I cant find any mail where contact. Also in My Account, i post the serial and the computer Id, and it says that the computer ID have an "error". Can anyone help me? Thanks

Comments

marcelocolina wrote on 1/28/2016, 8:49 PM

Any help?

johnebaker wrote on 2/7/2016, 3:49 PM

Hi

Try emailing   support at magix.com  

. . . . Music Studio 16 . . . .

Do you mean Music Studio 2016 - if so please use the full name when postiing or emailing Magix.

John EB

Last changed by johnebaker on 2/7/2016, 3:49 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.